SOURCE: Epicor Software Corporation

Epicor Software Corporation

December 18, 2012 09:00 ET

Crescent Electric Selects Epicor Wholesale Distribution ERP to Advance Its Business to the Next Level

Epicor Eclipse Solution to Power 9th-Largest Electrical Distributor in U.S.

DUBLIN, CA--(Marketwire - Dec 18, 2012) - Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organizations, today announced that Crescent Electric Supply Company of East Dubuque, Illinois, has selected the Epicor® Eclipse™ wholesale distribution enterprise resource planning (ERP) solution to increase business efficiency and streamline processes for overall performance.

With 120 locations in 26 states, 1,600 employees, and more than $900 million in annual revenues, Crescent Electric is one of the largest independent distributors of electrical hardware and supplies in the United States. Serving contractors, original equipment manufacturers (OEMs), and the maintenance, repair and operations (MRO) needs of commercial, industrial, institutional and utility customers since 1919, the company is currently ranked #9 in Electrical Wholesaling magazine's "Top 200."

Crescent Electric has had a custom in-house developed ERP system since 1965. The Epicor solution will provide the company with a scalable business management system for 1,200 users initially. Epicor Eclipse is the premier operating system in the electrical distribution industry, as over 50 percent of Electrical Wholesaling's "Top 200" currently run the solution. Epicor will allow Crescent Electric to optimize operating efficiencies by:

  • Providing a Windows-based system that is extremely user-friendly and easy to learn and operate;
  • Providing enhanced features not currently available to Crescent Electric, such as job queues, signature capture, mobile proof of delivery and wireless warehouse management;
  • Reducing operating expenses with document management, online reporting and drill-downs, and minimizing postage for shipping documents to and from the general office;
  • Streamlining time-consuming processes such as customer billing, direct PO reconciliation, AP/PO reconciliation, A/R collections, inquiries and research; and
  • Improving access to real-time information so employees can make faster, more informed decisions.

"We feel it is critical that we provide our employees with the best tools possible in order to deliver unparalleled service to our customer base," said Martin Burbridge, president and CEO of Crescent Electric. "Our order processing and business software is one of the most fundamental tools we use every day, and while our mainframe system has served us well for many years, we feel the time is right to move to a new generation software offering. Therefore, we have partnered with Epicor to leverage the Eclipse solution to advance our operations to the next level of excellence. It will allow us to do our jobs better, faster and with a greater degree of accuracy, and our customers will benefit from the change in vastly improved customer service and data access. We will gain many features that would take years to build if we remained on our current system, and every employee of Crescent Electric will be a part of this move to drive our company to greater efficiency and profitability."

"With 1,200 users, Crescent Electric Supply Company joins many other over 1,000 user Epicor Eclipse installations, and provides a testament to our ongoing commitment to this industry-leading solution for the electrical wholesale distribution market," said Kevin Roach, executive vice president and general manager, ERP Americas for Epicor. "According to Crescent Electric executives, critical factors in their decision included a compelling return on investment, and proof of concept that included a data conversion. Input from the company's recent acquisitions of Stoneway Electric Supply and BA Electric Supply, who already utilized Eclipse, was also extremely valuable."

About Epicor Software Corporation
Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail and services industries. With over 40 years of experience serving small, midmarket and larger enterprises, Epicor has more than 20,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional and global businesses demand. The Company's headquarters are located in Dublin, California, with offices and affiliates worldwide. For more information, visit

Follow Epicor on Twitter @Epicor, @EpicorUK, @EpicorEMEA, @EpicorANZ, @EpicorLAC, @Epicor_Retail, @Epicor_DIST and Facebook.

Epicor, Eclipse and the Epicor logo are trademarks of Epicor Software Corporation, registered in the United States and other countries. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.

Contact Information

  • Contact:
    Lisa Preuss
    Senior Director, Public Relations
    Epicor Software Corporation
    +1 949 585 4235

    Kathleen Lang
    Marketing Communications Manager
    Epicor Software Corporation
    +1 215 493 8900