SOURCE: Bluespring Software

November 07, 2005 10:41 ET

CRM Meets Business Process Management (BPM); Satuit Technologies to OEM Bluespring's BPM Suite

NORWELL, MA -- (MARKET WIRE) -- November 7, 2005 -- Satuit Technologies, the fastest growing provider of customer relationship management (CRM) for investment professionals, announces a strategic partnership with Bluespring Software to deliver extended CRM solutions to its client base. As a part of the agreement, Satuit will integrate and distribute Bluespring's BPM Suite.

This partnership represents a significant step in the advancement of SatuitCRM. By creating repeatable, best practice driven, business processes and implementing them through the Bluespring's BPM Suite, clients will see an immediate jump in productivity and compliance to business processes. The true power of this partnerships is that any business process can now be automated, managed repeated and reported on, even if the process involves team members who are not typical CRM users such as legal, back office and portfolio management teams.

"By coupling SatuitCRM and Bluespring BPM, Satuit delivers a high impact tool that will improve how investment management firms conduct business. SatuitCRM clients will benefit greatly from adding Bluespring's BPM functionality. Our clients typically engage in long and information-intensive sales cycles involving high touch client service efforts. Managing such complex customer relationships requires regular involvement from people in the back office who may not be active CRM users but need to support client facing people and processes," said Dr. Karen Maguire, CEO of Satuit Technologies.

"Satuit's ability to deliver both On-Demand and On-Premise CRM solutions allows them to take full advantage of BPM Suite's power and agility. On-Demand clients get the speed and ease of use they desire, while On-Premise clients can harness the full suite of enterprise level BPM capabilities offered by Bluespring BPM" said Rob Daly, President & CEO of Bluespring Software.

About Bluespring Software

Bluespring Software and its partner network bring business process execution to the enterprise, extending the value of enterprise applications like CRM, ERP and SCM software and incorporating all of the people who play an important role in the business process that do not have that application on their desktop. Through business process optimization (BPO), businesses can effectively manage "mission critical" operational processes like Case Management, IT Asset Management, Deal Management and Demand Planning, yielding desired results, compliance and C-level visibility into the core operational aspects of the business.

About Satuit Technologies

Satuit Technologies, Inc. is a privately held provider of customer relationship management (CRM) and sales force automation (SFA) solutions for the investment management and energy industries. Through an innovative mix of technology, vertical market expertise, strong client relations, strategic and tactical consulting, Satuit delivers solutions other vendors can only promise. Our reliable, scalable, flexible solutions enable companies to attract, acquire and retain clients.

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