May 26, 2016 03:00 ET Invites Businesses to Leave Reviews on Help Desk Software

SANTA FE, NM--(Marketwired - May 26, 2016) -, the leading platform for online software reviews, has extended an invitation to businesses and support professionals using help desk solutions to leave reviews regarding their experiences with the software they use. The rankings published on are determined through the use of an algorithm which takes into consideration client reviews as one of the most influential factors in regards to scoring and placement. Those offering their own help desk solutions are invited to to claim or create their profile and encourage their clients to leave their own reviews.

Businesses which have used a help desk solution in the past or are currently using one are invited to to leave a review about the software, their use of the software, and their opinions on features and functionality. Reviews are posted publically on vendor profiles in order to help those searching for effective help desk solutions. Rankings are updated in real-time based on new reviews and developments which can be reviewed at any time by both buyers and providers.

To view the list of the best help desk software, or to find the software you're using to leave a review on, visit:

The algorithm takes into consideration various elements with client reviews and experiences being used as the most crucial element during placement calculation. Visitors to can view the factors in detail and determine how different developments within the algorithm will affect a software's placement within the rankings. The five major factors used by the algorithm include review strength, engagement strength, reviewer strength, profile strength, and verified status. Help desk software vendors and users alike can review these factors and even forecast how a particular action will affect a company on the following page:

Those interested in joining can visit the following page to register or claim their profile:

About is a crowdreviewing platform which ranks over 500 software categories and 200 service categories.

Contact Information

  • Contact Information
    Samuel Powers
    530-B Harkle Road,
    STE 100,
    Santa Fe, NM 87505