June 14, 2016 03:00 ET Names Vision HelpDesk as the Best Help Desk Software

SANTA FE, NM--(Marketwired - June 14, 2016) -, an online platform for crowdsourced software reviews, has named Vision HelpDesk as the leading help desk software based on client reviews and feedback. The rankings posted on consist of over 200 different solutions for online help desks which aim to assist businesses in fielding questions and issues from their customers and offering them an easy way to submit their issues and have them resolved. Providers of help desk solutions are encouraged to invite their customers to to leave their own reviews on the quality of solutions they are being provided.

The rankings on are determined based on a transparent algorithm. This algorithm takes into consideration a number of elements including 5 primary factors which provides can improve in order to increase their placement within the rankings. These five factors include review strength, engagement strength, reviewer strength, profile strength, and verified status. Providers and customers alike are able to review the factors used to determine placement within the rankings at the link provided below: encourages reviewers to attach a LinkedIn profile when leaving a review in order to add additional credence to their review, allowing for visitors to ensure that a review has been written by a real customer. Reviewers are able to select whether to attach their profile to their review or to leave their review anonymously. However, while the choice is available, more weight is being placed on reviews made by those which attach their name to the review.

To view the rankings of the best help desk software visit:

Those interested in joining can visit the following page to register or claim their profile:

About is a crowdreviewing platform which ranks over 500 software categories and 200 service categories.

Contact Information

  • Contact Information
    Samuel Powers
    530-B Harkle Road,
    STE 100,
    Santa Fe, NM 87505