July 07, 2016 03:00 ET Urges Buyers of Help Desk Software to Select Reviewed Software

SANTA FE, NM--(Marketwired - July 07, 2016) -, the leading provider of online software reviews and ratings, has released a statement recommending buyers of help desk solutions to consult online reviews and feedback prior to making a purchasing decision. As more developers offer their own take on help desk software, it will become increasingly important for buyers to consult detailed reviews regarding the strengths and weaknesses of the software they are considered. offers a rankings platform based on user reviews and experiences.

Prior to making a purchasing decision, urges those searching for a help desk solution to perform their due diligence in determining whether a help desk solution has a long history of customer satisfaction, or if past customers have had hardships in using the software for their own needs. Since help desk solutions are often built with differing features and approaches to ticket tracking, customers should perform research on how each platform operates to determine which will work best for their team dynamic. provides rankings of the best help desk software based on a transparent algorithm which favors customer reviews above all other competing elements. Help desk software vendors are invited to become a part of the rankings by creating or claiming their own profile and inviting their existing users to speak for them. Both satisfied and dissatisfied clients are urged to share their own experiences by leaving a review on the software vendor's profile.

To view the rankings of the best help desk solutions visit:

To review the algorithm and how it affects providers of help desk solutions visit:

To register or claim a profile on, please visit:

About is a crowdreviewing platform which ranks over 500 software categories and 200 service categories.

Contact Information

  • Contact Information
    Samuel Powers
    530-B Harkle Road,
    STE 100,
    Santa Fe, NM 87505