SOURCE: CrownPeak

May 15, 2007 09:00 ET

CrownPeak Named 2007 American Business Awards Finalist In "Best Customer Service Organization" Category

Leader in Web Content Management Nationally-Recognized for Outstanding Customer Service Achievement for the Second Year in a Row

LOS ANGELES, CA -- (MARKET WIRE) -- May 15, 2007 -- CrownPeak, the company defining the future of content management, announced today that it has been selected as a finalist in the "Best Customer Service Organization" category for the 2007 American Business Awards. CrownPeak customers have grown accustomed to their unique 24x7 customer support that not only assists them with the implementation of their software -- but these dedicated account managers also becomes an extension of the organization for the life of the relationship, making CrownPeak an outstanding performer in the customer service realm.

More than 2,000 entries from companies of all sizes and in virtually every industry were submitted for consideration in more than 40 categories. Members of the Awards' Board of Distinguished Judges & Advisors and their staffs will select Stevie Award winners this week from among Finalists. Finalists were chosen by business professionals nationwide during preliminary judging in April through early May.

"Being named a Finalist in The American Business Awards is an important achievement," said Michael Gallagher, founder and president of The Stevie Awards. "It means that independent business executives have agreed that the nominee is worthy of national recognition. We congratulate all of the Finalists on their achievement and wish them well in the competition."

Stevie Award winners will be announced during the annual gala on Monday, June 11 at the Marriott Marquis Hotel in New York City. More than 700 executives from across the U.S.A. are expected to attend. The ceremonies will be videocast on the Internet and broadcast on radio, and hosted by Larry Wilmore of TV's THE DAILY SHOW with JON STEWART. Additional details about The American Business Awards and the list of Finalists in all categories are available at

"We are extremely honored to be recognized by the American Business Awards for our stellar customer service work," said Jim Howard, CEO of CrownPeak. "Much of our customer service success is predicated on the value that we become an integral part of an organization's problem-solving DNA -- always present, reliable and available to solve any problem, large or small for that organization."

About The Stevie Awards

Hailed as "the business world's own Oscars," Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, The Stevie Awards for Women in Business, and the Selling Power Sales Excellence Awards. Honoring companies of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at

About CrownPeak

CrownPeak is defining the future of content management with its cost-effective, easy-to-implement software services for enterprise-level Web content management and site search. As the only solution to offer best-of-breed integration with ExactTarget, and WebTrends, CrownPeak's 360 Site Management gives Web site managers complete control over the critical functions involved in delivering a successful, revenue-driving Web site.

Enterprises and vertical organizations such as Crain Communications, Trek Bicycles, Hyundai Motors, the State of Virginia and the University of Southern California have realized the value in CrownPeak's 24x7 customer support and guaranteed response times. CrownPeak has been named to EContent's 100 most influential companies list, has won eWeek's prestigious Analysts Choice Award and InfoWorld's Product of the Year Award and has been named an SIIA Codie Award finalist for Best Content Management System every year since 2003.

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