SOURCE: CT Lien Solutions

CT Lien Solutions

July 10, 2013 08:30 ET

CT Lien Solutions and NALA Conduct Industry Survey to Understand the Changing Workflow Habits of Paralegals

Survey Results Reveal Paralegals Worry About Missing Important Steps and Spending Time on Administrative Activities Rather Than High-Level Work

HOUSTON, TX--(Marketwired - Jul 10, 2013) - According to a co-branded survey of paralegals conducted by CT Lien Solutions (CTLS) and NALA -- The Association of Legal Assistants and Paralegals, between one-quarter and three-quarters of respondents' days are spent performing routine project management and clerical tasks. A similar amount reported it was "very important" or "somewhat important" that these tasks be removed from their daily duties.

CTLS, the leading provider of lien lifecycle management services for law firms, lenders and leasing companies, developed this joint survey with NALA to gain a greater understanding of how technology is being used to streamline the workflow habits of paralegals and legal assistants. Key findings from the survey include:

  • 50% of respondents said they are being asked to do more work than ever before
  • 41% said they are being asked to do some of the work associates typically do
  • 31% of respondents worry about missing important steps due to their increased workload
  • 29% reported wasting valuable time on activities that can be spent on other, high-level work. As one respondent noted: "I currently outsource document review, but do the project management, which I enjoy -- but would prefer it if I did not have to do the clerical tasks and matter management functions."

The survey confirms that paralegals are increasingly asked to do more with less. This is a common practice across industries that can be limited with the aid of technology.

"Outsourcing certain administrative responsibilities to a third-party partner can help legal support staff thrive in these challenging times," said Bill Moore, Sr. Manager, Business Consultant, CTLS. "Technology allows paralegals to automate and better manage more of the transactional, clerical work, ultimately allowing them to take on the additional responsibilities they have been tasked with."

Highlights from the CTLS/NALA survey will be discussed during the general session luncheon of the 2013 NALA Annual Convention, July 10-12, 2013, in Portland, Ore. Attendees can visit the CTLS booth space (booths 1 and 10) to learn about full survey results and experience the specialized services CTLS offers that allow paralegals to overcome many of the concerns expressed in the survey.

"Paralegals want products and services that will make them not only more productive, but more valuable to their firms, as well," Moore said. "That's why we've developed robust solutions, like IntelliChart, that empower paralegals to more quickly, easily and accurately chart search results, and more effectively perform other duties with minimal data entry. This tool eliminates re-key steps and provides organizational and workflow tools, resulting in increased accuracy, a faster, easier process and reduced cost to the law firm client."

Navigating the 2013 NALA Annual Convention:

  • Early Bird Reception: Wednesday, July 10, 4 p.m. - 6 p.m.
  • Opening Night Reception: Thursday, July 11, 5 p.m. - 7 p.m.
  • CTLS and CT Corporation, which helps businesses and entrepreneurs form business entities and keep them compliant with regulations, exhibit at booths 1 and 10: Thursday, July 11, 8 a.m. - 5 p.m., Friday, July 12, 8 a.m. - 2 p.m.

About CT Lien Solutions
Providing comprehensive lien management, debtor due diligence and monitoring and risk management solutions, CT Lien Solutions partners with lenders, law firms and corporations to protect and optimize their security interests. CT Lien Solutions is a pioneer in lien lifecycle management processes, enabling more secured transactions than any other company in the United States. CT Lien Solutions delivers unmatched industry expertise, a full spectrum of products and outsourced services and a profound commitment to a personalized customer experience. CT Lien Solutions is part of Wolters Kluwer Corporate Legal Services, the professional's first choice for legal compliance services and performance management solutions for nearly 120 years. For more information, visit the CT Lien Solutions website or follow @CTLienSolutions on Twitter.

About Wolters Kluwer Corporate Legal Services
Wolters Kluwer Corporate Legal Services (CLS) operates a distinctive, global portfolio of market-leading legal services companies, including CT Corporation, NRAI, BizFilings, CT Lien, Corsearch, and TyMetrix. It serves 70% of the Fortune 500, 90% of the AmLaw 100, 80% of the 100 largest U.S. banks and hundreds of thousands of small business owners. As pioneers of the legal compliance services space, CLS is the trusted partner of choice for legal compliance, due diligence, brand and performance management solutions. A business of Wolters Kluwer, a market-leading global information services company, CLS employs a network of over 1,500 professionals in 54 offices around the world.

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