Canadian Tourism Human Resource Council

Canadian Tourism Human Resource Council

February 21, 2007 09:46 ET

CTHRC Recognizes Leadership and Achievements in Tourism Human Resources at the Hotel Association of Canada's Hall of Fame Awards of Excellence

OTTAWA, ONTARIO--(CCNMatthews - Feb. 20, 2007) - Chantal Smitheram, Casting Director at the Brookstreet Hotel in Ottawa, received the Hotel Association of Canada's Hall of Fame Award of Excellence last night, winning in the Human Resources category. The award is sponsored by the Canadian Tourism Human Resource Council (CTHRC) and emerit Tourism Training, and was presented during an awards dinner at the Fairmont Royal York Hotel in Toronto.

CTHRC President Wendy Swedlove presented the third annual HR award to Chantal Smitheram, who was nominated for her efforts by a colleague. Ms. Smitheram has been with Brookstreet Hotel since its opening in 2003. She is a Queen's University graduate with an Honours B.A. in psychology and sociology, in addition to be being a Certified Human Resources Professional with over 16 years of HR experience. Ms. Smithermam has worked her way up as a Human Resources Director, starting at Intrawest at Blackcomb Mountain in Whistler, followed by the Fairmont Chateau Whistler. At both properties she was responsible for recruiting and motivating employees. According to Brookstreet Hotel's Management, Ms. Smitheram "thrives on the challenge of attaining the ideal work culture for hotel partners", and they continue to say that, "innovation defines her approach to optimizing people needs with those of the business." Through her actions over an extended period of time, Ms. Smitheram has contributed in a manner beyond the expectations of daily business.

The Human Resources Award is given to an individual, team or property who or which, has developed a climate conducive to new or repeat business, create goodwill among guests, or provide special services. Their initiative and success must rank them among the "new generation of leaders" in Canada's lodging industry.

The Hotel Association of Canada developed the awards Program in order to proudly recognize those HAC members (individuals, companies or properties) that have demonstrated significant accomplishments, exemplary leadership and tireless commitment to Canada's lodging industry.

About the Canadian Tourism Human Resource Council (CTHRC)

The Canadian Tourism Human Resource Council (CTHRC) is a national organization that facilitates and coordinates human resources development activities which support a globally competitive and sustainable Canadian tourism industry. They are also part of a network of tourism education councils across the country that work together to establish and implement emerit national occupational standards, tourism training and professional recognition that help the tourism industry improve financial performance by improving people performance. For further information on CTHRC visit and on emerit products and programs visit or call 1-800-486-9158.

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