SOURCE: CTI Group (Holdings) Inc.

CTI Group (Holdings) Inc.

April 18, 2011 12:27 ET

CTI Group Launches the Proteus® 7 Call Accounting Solution

The Latest Version of CTI Group's Market Leading Call Accounting Software Is Designed to Enhance the User Experience With a Major Redesign of the User Interface, Completely Revised Reporting, and New Customization Options

INDIANAPOLIS, IN--(Marketwire - Apr 18, 2011) - CTI Group (Holdings) Inc. (OTCBB: CTIG), an international provider of enterprise communications management software and services, carrier class voice over internet protocol (VoIP) management applications, enterprise and carrier class call recording solutions and electronic invoice processing and management (EIM), today announced the launch of Proteus® 7, the latest version of its fully scalable hosted or premised-based call accounting solution for mobile, VoIP and PBX telephony systems.

Proteus 7 builds on the success of earlier versions through an enhanced user interface which provides much wider browser support, including Internet Explorer, Firefox, Chrome and Safari. The ActiveX and Java dependencies of older versions have been eliminated. Furthermore, the redesigned interface allows users to customize the screen layout which greatly improves data presentation on the dashboard and simplifies screen layout on administrative options.

Proteus 7 comes with an enhanced reporting and analysis feature set. During the redesign of Proteus, every standard report was reviewed and numerous changes were implemented to ensure that data presentation met changing customer demands. The underlying reporting engine has also been changed to provide unlimited concurrent user access to reports. In addition, the new version has added many new data sets including reporting tax on billing reports to help accounts departments and an enhanced auditing system that enables IT managers to track any changes made to Proteus.

One of CTI Group's first customers to use Proteus 7 is G3 Telecommunications, a leading converged voice and data communications specialist. G3 utilizes Proteus internally as well as part of its customer solutions, for delivering the business information vital to their success and the success of their customer.

According to Tony Parish, Managing Director of G3 Telecommunications, "G3 has worked with CTI for a number of years and considers the Proteus solution range to be the best in the market for call management and call accounting. The functionality, ease of use and high scalability of the system has proved to be very popular with our clients, and with the enhancements brought in with Proteus 7, we believe that this will continue to be the case going forward."

He continued, "We see that offering CTI's products to our client and prospect bases is the final piece in the communications jigsaw. G3's core expertise lies within the telephony sphere so it is good to call upon CTI as experts in their field. The product set offered by CTI is innovative yet stable and secure, allowing us to put our trust in the solutions when delivering to our clients. We are also looking to leverage CTI's global capabilities by expanding the portfolio to the Aura Alliance in the near future."

Trevor Davis, Senior Product Manager for CTI Group, stated: "Enhancing the user experience was at the heart of the development of Proteus 7. Following extensive customer research, we found that a broad mix of employees were using Proteus for numerous business processes including cost analysis, customer billing, fraud detection and network optimization. Therefore, we designed Proteus 7 to make access to data simpler and richer for the end user, with fewer mouse clicks, customizable screens, and powerful custom report building tools. It has proved vital that organizations have these tools to monitor, analyze and troubleshoot the performance of their communication systems. The Proteus team has successfully engineered version 7 to meet the needs of a wider business audience and a more complex mix of communications systems in order to improve business intelligence for any company, regardless of size or industry."

For further information about Proteus Enterprise v7 and CTI Group's entire suite of call accounting solutions, please visit http://www.ctigroup.com/us/Call-Accounting-Systems.

About CTI Group
CTI Group (Holdings) Inc. is an international provider of electronic invoice processing and management, enterprise communications management software and services solutions, and carrier class voice over internet protocol (VoIP) management applications. CTI Group's SmartBill®, SmartRecord® and Proteus® product suites offer a full array of solutions for traffic analysis, post-billing call analysis, customer care and call recording.

CTI Group's products are used by some of the top service providers in North America and the United Kingdom, and play a trusted role in managing telephony costs at major corporations internationally. Headquartered in Indianapolis, CTI Group maintains overseas offices in London and Blackburn, UK. For more information, please visit CTI Group's website at www.ctigroup.com.

Safe Harbor Statement
This release may contain "forward-looking" statements. Examples of forward-looking statements include, but are not limited to: (a) projections of revenue, capital expenditures, growth, prospects, dividends, capital structure and other financial matters; (b) statements of plans and objectives of CTI Group or its management or Board of Directors; (c) statements of future economic performance; (d) statements of assumptions underlying other statements and statements about CTI Group and its business relating to the future; and (e) any statements using the words "could," "should," "anticipate," "expect," "may," "project," "intend," "will," "believe" or similar expressions. CTI Group's ability to predict projected results or the effect of events on CTI Group's operating results is inherently uncertain. Forward-looking statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those discussed in this document. These factors include, but are not limited to: effects of current economic crisis, ability to attract and retain customers to purchase its products, ability to develop or launch new software products, technological advances by third parties and competition, ability to protect the Company's patented technology, ability to obtain settlements in connection with its patent enforcement activities and risks described in CTI Group's annual report on Form 10-K for the year ended December 31, 2010. Readers are referred to documents filed by CTI Group with the U.S. Securities and Exchange Commission, including the Form 10-K for its most year ended December 31, 2010.

Contact Information

  • Notes to Editors

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    CTI Group contact details:
    CTI Group (Holdings), Incorporated
    333 North Alabama Street
    Street Suite 240
    Indianapolis, IN 46204-1767
    USA
    Tel: +1 (317) 262-4666
    Fax: +1 (317) 262-4849
    Email: info@ctigroup.com

    CTI Group EMEA
    Daisyfield Business Centre
    Appleby Street
    Blackburn
    UK
    Tel: +44 (0)1254 291 500
    Fax: +44 (0)1254 291 504
    Email: info@ctigroup.com