SOURCE: CTI Group (Holdings) Inc.

CTI Group (Holdings) Inc.

December 21, 2010 14:51 ET

CTI Group's SmartRecord Achieves Interoperability Certification With Speakerbus' i turret

Successful Integration of Award-Winning Call Recording Solution With Leading International Turret Solution Provider Delivers High Performance Voice Management System for Global Trading Environments

INDIANAPOLIS, IN--(Marketwire - December 21, 2010) - CTI Group (Holdings) Inc. (OTCBB: CTIG), an international provider of enterprise communications management software and services, carrier class voice over internet protocol (VoIP) management applications, enterprise and carrier class call recording solutions and electronic invoice processing and management (EIM), today announced that its award-winning call recording solution, SmartRecord, has successfully passed compliance testing with the Speakerbus i turret. 

The i turret is a high-performance global trading system which is used for a broad range of applications including investment banking, hedge fund management, spread betting and energy and commodity trading. This development enhances the voice management solutions available to the global financial industry. 

In addition, both CTI Group and Speakerbus are committed to their international channel partners. This is exemplified by both SmartRecord and i turret having passed the Cisco Interoperability Verification Testing (IVT) for the Cisco Unified Communications Manager as well as achieving interoperability certification on the Avaya Aura IP communications platform.

SmartRecord® is a cost-effective call recording solution that empowers resellers and end-users alike with its simple, straightforward installation process and self-care upgrade tools. It has been designed to meet the demands of any organization, regardless of size or form, by providing a bespoke and flexible solution. It stands out from other call recording applications in a variety of ways, including:

  • Extensive multi-tenancy offers flexible administration to support unique divisional and department requirements
  • Allows for automatic call categorization to synchronize and simplify business processes to improve workflow
  • Dual-tone multi-frequency (DTMF) media clip generation -- by entering a simple soft key sequence at the beginning and end of relevant conversations, users can create media clips with automatic email distribution capabilities

John Graves, Product Manager at Speakerbus, stated: "At Speakerbus, we are committed to developing forward thinking technology partnerships and CTI Group's SmartRecord software was seen as a complimentary solution to our existing eco system of partners. CTI Group is a well respected vendor within the financial services industry and their support for the i turret with Smart Record ensures that we are delivering a robust, high value product that meets the needs of our multinational clients."

Charles Rich, CTI Group's Sales Manager for Global Financial Markets, commented: "We believe that this development is the natural next step in the evolution of both organizations. Speakerbus and CTI Group were at the forefront in the development of IP-based voice management solutions for the international trading industry. By partnering with an established solution provider like Speakerbus, we are able to enhance our product offering to customers in the public, defense, financial and energy trading sectors as well as our channel partners targeting these markets."

CTI Group is committed to supporting the channel in opening up the financial services market. This is delivered through its global support and development infrastructure which is dedicated to delivering market leading, intuitive & compliant voice recording and telemanagement products, specifically tailored for the investment and retail banking sectors.

For more information on CTI Group, please visit www.ctigroup.com.

About CTI Group
CTI Group (Holdings) Inc. is an international provider of electronic invoice processing and management, enterprise communications management software and services solutions, and carrier class voice over internet protocol (VoIP) management applications. CTI Group's SmartBill®, SmartRecord® and Proteus® product suites offer a full array of solutions for traffic analysis, post-billing call analysis, customer care and call recording.

CTI Group's products are used by some of the top service providers in North America and the United Kingdom, and play a trusted role in managing telephony costs at major corporations internationally. Headquartered in Indianapolis, CTI Group maintains overseas offices in London and Blackburn, UK. For more information, please visit CTI Group's website at www.ctigroup.com.

Safe Harbor Statement
This release may contain "forward-looking" statements. Examples of forward-looking statements include, but are not limited to: (a) projections of revenue, capital expenditures, growth, prospects, dividends, capital structure and other financial matters; (b) statements of plans and objectives of CTI Group or its management or Board of Directors; (c) statements of future economic performance; (d) statements of assumptions underlying other statements and statements about CTI Group and its business relating to the future; and (e) any statements using the words "could," "should," "anticipate," "expect," "may," "project," "intend," "will," "believe" or similar expressions. CTI Group's ability to predict projected results or the effect of events on CTI Group's operating results is inherently uncertain. Forward-looking statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those discussed in this document. These factors include, but are not limited to: effects of current economic crisis, ability to attract and retain customers to purchase its products, ability to develop or launch new software products, technological advances by third parties and competition, ability to protect the Company's patented technology, ability to obtain settlements in connection with its patent enforcement activities and risks described in CTI Group's annual report on Form 10-K for the year ended December 31, 2009. Readers are referred to documents filed by CTI Group with the U.S. Securities and Exchange Commission, including the Form 10-K for its most year ended December 31, 2009.

Contact Information

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    CTI Group contact details:
    CTI Group EMEA
    Daisyfield Business Centre
    Appleby
    Blackburn BB1 3BL
    United Kingdom
    Tel: +44 (0) 1254 291500
    Fax: +44 (0) 1254 291504
    Email: info@ctigroup.com

    CTI Group (Holdings), Incorporated
    333 North Alabama Street
    Street Suite 240
    Indianapolis, IN 46204-1767
    USA
    Tel: +1 (317) 262-4666
    Fax: +1 (317) 262-4849
    Email: info@ctigroup.com