FOOTHILL RANCH, CA--(Marketwired - Aug 10, 2016) - Applied Voice & Speech Technologies, Inc. (AVST) today announced the general availability of CX-E Cloud. AVST's new subscription-based cloud service combines the rich features and robust resiliency that enterprises have come to expect from its premise-based CX-E solution -- now with the benefits of a cloud deployment.
With the addition of its CX-E Cloud service, AVST delivers the most flexible delivery and consumption model options for medium and large enterprises investing in Unified Communications (UC). Whether an enterprise plans to transition to the cloud over time, deploy a hybrid architecture or pursue a "cloud first" strategy for its UC investments, AVST and its channel partners can deliver the right solution, every time.
Transition to the Cloud
AVST's customers include some of the largest universities, healthcare organizations and multinational enterprises in the world. For customers of this size, UC infrastructure is mission-critical and must be able to accommodate tremendous daily call volumes. While it may be simple for startups and smaller companies to make the transition to the cloud, it is a much bigger challenge for enterprises with significant existing telephony and IT investments.
With its industry-leading UC interoperability and enterprise-class UC applications now available in the cloud, AVST offers a unique solution for medium and large enterprises -- the ability to seamlessly migrate to the cloud while leveraging existing infrastructure and utilizing the UC applications they've always relied on. With CX-E Cloud, enterprises can preserve capital, slash operational costs and migrate select portions of, or their entire UC solution stack, to the cloud on their own schedule.
The Power of Choice
Choice and interoperability lie at the heart of AVST's UC value proposition. CX-E empowers businesses with a choice of delivery model -- premise, hybrid or cloud. It also provides them with a choice of consumption model -- capital expense or operating expense.
"We provide enterprises with the freedom to move to the cloud over time while transitioning from their existing premise-based voice and data infrastructure investments," said Hardy Myers, AVST President & CEO. "AVST is focused on being the 'any' company for UC -- any delivery model, any consumption model, with the flexibility to change at any time to meet evolving technology and market demands."
Backed by AVST's 30+ years of industry experience, CX-E Cloud brings unparalleled interoperability, rich features and robust security. It combines two key ingredients important to medium and large businesses: enterprise-class UC services delivered with a 99.999% uptime service-level agreement.
CX-E Cloud offers:
- Broadest Telephony and Email Interoperability -- Premise or Cloud
- Unified and Voice Messaging
- Secure UC Mobile Client for iPhone and Android
- Speech-Enabled Personal Assistant
- Automated Attendant
- Call Center for Work Groups and Teams
- Communications-Enabled Business Process Solutions including IVR
"The winner of the race will be the vendor who builds interoperable technology that allows customers to seamlessly connect UC solutions from multiple vendors across premise, cloud and hybrid environments," said Jim Burton, Founder and CEO of CT Link, LLC and Co-Founder of UCStrategies.com. "AVST is the frontrunner in this race."
CX-E Cloud is hosted in Tier III data centers, with SSAE16 Type II and SOC 2 Type II compliance, redundant electrical and cooling infrastructure, verified levels of physical security, redundant power supplies, and nightly backups -- all of which assure that CX-E applications are running in an enterprise-grade, secure and reliable environment.
AVST has identified five key reasons why enterprises should consider CX-E Cloud:
1. Broadest UC interoperability to deploy UC applications across an evolving voice and data infrastructure -- premise or cloud
2. Best-of-breed enterprise-class UC applications that have defined AVST's popular CX-E premise-based offering for more than 30 years
3. Built-in high availability and business continuity
4. Predictable monthly expenses
5. Minimal capital outlay
CX-E Cloud is now available through AVST's established reseller channels. For more information, visit www.avst.com.
With more than 30 years of continuous innovation, Applied Voice & Speech Technologies, Inc. (AVST) is a trusted developer of software-based enterprise-class Unified Communications (UC) solutions.
Our mission is to design, deliver and support communications solutions that transform the productivity of individual workers, teams and enterprises while leveraging the value of their existing and evolving IT infrastructure.
Thousands of businesses worldwide rely on AVST to meet their "mission-critical" communications requirements, align their business with key trends and, with the world-class interoperability and flexibility of AVST's UC solutions, provide a bridge to their digital future.
Headquartered in Orange County, California, AVST maintains facilities in Seattle, Washington, Victoria B.C., Canada and the United Kingdom and has remote sales offices throughout the United States. AVST's UC solutions are sold and supported worldwide by an extensive network of resellers and OEM partners. To learn more about AVST, our products and partners, please visit www.avst.com or you can follow us at Twitter, Facebook or LinkedIn.