November 15, 2010 08:00 ET

Cyan Announces the Industry's First Packet-Optical Transport Solutions With Multi-Layer Trail Analyzer for Advanced SLA Performance

Cyan's Powerful CyMS Multi-Layer Management System and Z-Series P-OTS Continue to Lead Industry Innovation, Simplify Operations and Maximize SLA Performance

BERLIN--(Marketwire - November 15, 2010) - (Packet-Optical Transport Networking Event) -- Further enhancing the industry's first and only three-dimensional multi-layer network management system, Cyan today announced additional new features to improve network visualization and operations for service providers. The latest updates to CyMS Release 2.3 further exploit Cyan's powerful visualization tools which make otherwise complex networks easy to plan, operate and verify. The newest feature addition is a three-dimensional Trail Analyzer which clearly illustrates the physical and logical connectivity, operations, and health and status of discrete services. For the first time, service providers can see the service nodes, associated service modules, physical fiber interconnections and operational status at all physical and logical points on an end-to-end service path, across multiple network layers. As network conditions emerge which impact service level agreements (SLA), CyMS with Trail Analyzer's multi-layer fault correlation empowers service providers to rapidly identify the source of issues -- even down to physical fiber connections. The result is more rapid isolation of issues and faster restoration of services to maximize availability, throughput, and overall SLA performance.

(For a sample screenshot of the newest enhancements to CyMS Release 2.3, click here.)

"Service level agreements are moving to become standard requirements and I have seen for myself the importance of good planning tools for operators," stated Eve Griliches, managing partner of ACG Research. "Network operators require greater visibility, control and SLA reporting of their networks. The ability to plan and accurately predict SLA performance, then deliver and report on that performance will determine the competitiveness of their offerings. Cyan's packet-optical transport solution with advanced multi-layer visualization tools for planning, operating and verifying the network is setting the bar for the industry."

"Service level agreements are indeed important, but the ongoing operational benefits are also as important," added John Schroeder, responsible for WAN and Data services for Buckeye Telesystems. "We deployed Cyan's Z-Series in part because it provided the capacity and operational headroom to support viable services transport for at least seven to ten years. When you consider the recurring operational efficiencies provided through this type of user interface we save significant operational expense while simultaneously delivering a better quality of service."

CyMS provides unprecedented insight into the network for more effective management and improved SLA performance by:

  • clearly illustrating the relationships between services and transport layers
  • providing drill-down and selection of specific services to illustrate the health and status of all transport layers associated with that service
  • delivering the newest ability to drill-down to the detailed trail view of the physical and logical connectivity and the processing occurring on an end-to-end service path

Multi-Layer Network Operations Optimization

Scalable networks are fundamentally multi-layer in nature. Each network is comprised of fibers, often located in conduits. Each fiber carries one or more wavelengths and multiple layers of aggregation and transport services operate over each wavelength to deliver a variety of voice, video and data services. Historically, these multiple network layers have been planned, implemented and operated as independent layers. Cyan's Z-Series multi-layer transport systems and CyMS multi-layer management offering combine to provide an integrated and operationally unified view of the multiple operational layers which comprise the complete network.

The latest enhancements to Release 2.3 of Cyan's multi-layer network management systems build on Cyan's revolutionary 3-D network visualization tools to provide detailed illustrations of the physical and logical connectivity, processing and transport of services with detailed trail analysis. The result is faster identification of the source of network-impacting conditions and faster resolution -- with decreased probability of additional problems which are often introduced in historic trial and error trouble-shooting processes.

"Service providers recognize that SLAs and operational expenses are based on the whole network performance -- not just the performance of a particular service layer," said Frank Wiener, vice president of marketing and market development for Cyan. "Enabling service providers to easily examine and manage their networks from multiple perspectives, down to the trail level, allows our customers to deliver higher performing SLA's and enjoy a lower total cost of ownership."

For more information about Cyan or to see a demonstration of CyMS with Trail Analyzer, visit Cyan at Layer 123 Packet-Optical Transport Networking conference in Berlin, November 15-17, 2010 or visit

About Cyan

Cyan is an industry-leading, global provider of packet-optical transport solutions with advanced multi-layer network planning and management systems. Today, Cyan has dozens of network deployments across North America, and Europe. Customers range from multi-million line local access service providers, to regional transport, business Ethernet, wireless backhaul, data center and cable MSO service providers. Cyan enables service providers to scale, extend and simplify conventional and packet-based networks for more profitable service offerings. Cyan is a Petaluma, California-based team of industry veterans with a track record of successful innovation in communications networks around the world. For additional information, please visit or follow Cyan on Twitter at

Contact Information

  • Media Contacts
    Frank Wiener
    +1 707.280.6280
    Email Contact
    Twitter: @CyanNews

    Engage PR
    Jeannette Bitz
    Email Contact
    +1 510.748.8200 ext. 207