June 20, 2012 08:00 ET

Cyan's CyPortal Adds Programmability, Expands Functionality and Scope to Enable Software-Defined Metro Networks

Multi-Vendor Interoperability, Expanded Capabilities, and Strategic Alignment Drives CyPortal Monitoring to Over 20,000 Mobile Backhaul and Business Ethernet Service Endpoints

PETALUMA, CA--(Marketwire - Jun 20, 2012) - Cyan today announced that CyPortal(SM), a key component of the Cyan 360 software suite, has rapidly evolved to support expanding service requirements and key operational attributes as part of a strategic role in the emerging software-defined metro network. Key milestones and recent enhancements to CyPortal include:

  • Monitoring over 20,000 wireless backhaul and business service endpoints for service level agreement (SLA) conformance
  • Expansion of monitored services to include IP and ATM services -- as well as Ethernet
  • Compatibility with more than a two-dozen products from more than ten vendors
  • Expanded functionality from passive (view-only) customer portal, to virtual Network as a Service (NaaS) management portal allowing wholesale and Enterprise customers to self-activate authorized tests
  • Published API allowing service providers to write their own applications to easily automate the monitoring of new services and to automatically extract data from CyPortal for billing purposes

The steady drumbeat of multi-vendor expansion, multi-protocol expansion, and operational innovation of CyPortal underscores Cyan's commitment to more open, software-defined metro networks. As a result, CyPortal has enjoyed strong market deployment as a revolutionary SLA assurance portal. While wireless backhaul continues to be a key application for SLA assurance monitoring, multiple service providers are now bundling CyPortal with high-performance business Ethernet, IP and ATM services, while laying a foundation for expanding customer portal capabilities in the future.

Jack Roberts, vice president of sales for Atlanta-based USCarrier, stated, "Our customers, especially wireless operators, are demanding increasingly rigorous SLAs as well as the means to monitor them. It is no longer acceptable to learn that SLA commitments were violated a month or two after the fact. They want to learn about, and take steps to correct, SLA violations the instant they occur. Services like CyPortal allow us to get out in front of that trend."

Recent enhancements to CyPortal added the option to enable authorized users to activate performance benchmarking tests such as RFC 2544, without requiring access to the service provider's conventional element or network management systems. "The transition of CyPortal from a passive, 'view-only' SLA verification portal to a virtual network as a service (NaaS) customer management portal is profound," said Tom Corker, vice president of product management and business development, Cyan. "As software-defined networking evolves, service providers will be expected to give wholesale partners and end-user customers increasing levels of visibility and control of their virtual Networks as a Service (NaaS). CyPortal as part of the broader Cyan 360 software-defined operations suite is well positioned to lead the industry in that transformation."

CyPortal is frequently offered by service providers as a fee-based service add-on, thereby improving customer satisfaction while increasing revenue. CyPortal provides service provider customers -- mobile operators, enterprises, or wholesale clients -- with a portal-based logical view of their entire services network. Overlaid on Google Maps, this logical view allows service provider customers to determine capacity utilization and the performance of all connections at a glance. CyPortal's real-time, intuitive information empowers service providers and their customers to proactively identify problem areas for rapid resolution and improved SLA performance.

About USCarrier Telecom
USCarrier Telecom, LLC is a provider of high-capacity, high-speed telecommunications bandwidth. Wholesale services include optical transport, metro Atlanta access, long-distance and Internet access connecting more than 40 cities in throughout the Southeast. Headquartered in Atlanta, USCarrier has an operations center in Macon, GA with technicians deployed throughout the network. USCarrier has more than 3,600 route-miles of state-of-the-art fiber optic network, monitored 24/7. For more information on USCarrier and its products and services, visit the company web site at

About Cyan
Cyan is global supplier of software-defined metro network solutions that include multi-layer packet-optical transport platforms, software and SaaS systems, and comprehensive professional services. With deployments around the world, Cyan customers include local access service providers as well as operators of regional transport, business Ethernet, wireless backhaul, data center, and cable MSO networks. Cyan helps service providers scale, extend, and simplify packet-based networks for more profitable service offerings. For more information, please visit or follow Cyan on Twitter at

Contact Information

  • For Cyan inquiries, please contact:
    Frank Wiener
    +1 707.280.6280
    Email Contact
    Twitter: @CyanNews

    Engage PR for Cyan
    Jeannette Bitz
    +1 510.748.8200 ext. 207
    Email Contact