November 15, 2011 11:00 ET

Dakota Electric And KUBRA Expand Available E-billing Channels

MISSISSAUGA, ONTARIO--(Marketwire - Nov. 15, 2011) - KUBRA, a customer interaction management solution provider, today announced that it has signed a new contract with Dakota Electric to expand their existing e-billing channels. Dakota Electric is a member-owned, not for profit electric utility based in Minnesota. With more than 100,000 members, Dakota Electric is the second largest electric cooperative in Minnesota and ranked among the 25 largest electric distribution cooperatives in the Nation. With the new agreement, Dakota Electric will add additional e-bill distribution cartridges within the i-Connect™ Module to support a new generation of virtual mailbox consolidator networks.

"Dakota Electric is always on the lookout for low cost paper-less billing solutions for our members," says Sherie Wutschke, CIS/Billing Manager at Dakota Electric. "When we were told about the Manilla and Zumbox™ virtual e-document consolidator solution, along with their connection to KUBRA there was no hesitation from us to take part. It is a solution that will make our members lives a little easier and a solution that will have very little impact on our employees."

"KUBRA is excited to assist Dakota's strategy on enhancing their customer interaction platform by adding ubiquitous delivery within our i-Connect™ Module," says Rick Watkin, President and CEO of KUBRA. "Dakota is committed to providing its members with convenience and choice and through KUBRA i-doxs suite Dakota is able to offer all available distribution channels under ONE technology software platform, not otherwise available anywhere in the market."

Dakota Electric has had the KUBRA Biller-Direct and Fiserv e-bill consolidation network solutions in place for a number of years. Dakota Electric currently has approx. 45,000 members signed up for e-billing across these two distinct e-billing channels. There was a desire to expand the choices for their member community by supporting the Manilla and Zumbox™ virtual e-document consolidator networks. Critical for Dakota was to minimize IT effort and resources and to reach the widest array of e-bill consolidation networks through one interface. Given our existing partnership, and unique array of consolidation networks available within our integrated product suite, KUBRA was the ideal choice to deliver on this initiative.


KUBRA provides customer interaction management solutions to some of the largest utility, insurance, financial services, health care, and communication companies across North America. Our portfolio of integrated multi-channel outsource solutions includes document print and mailing, e-billing and self-service, document management, and payment solutions. With over 500 clients and 1 billion customer interactions annually KUBRA enables innovative performance-driven value to its clients every day.

Contact Information

    Rick Huff
    SVP Sales, Marketing & Client Relations
    1-800-766-6616 ext 233