SOURCE: Daptiv

March 21, 2011 09:00 ET

Daptiv Launches New PSA Solution to Help Professional Services Organizations Improve Project Execution

Daptiv for PSA Helps Professional Services Organizations Manage Business Performance While Maintaining Focus on Key Performance Metrics Such as Utilization, Margin, Leverage, and Value

SEATTLE, WA--(Marketwire - March 21, 2011) -   Daptiv, an on-demand leader in project portfolio management software, today launched Daptiv for Professional Services Automation (PSA), a new solution designed specifically for professional services organizations (PSOs). While many PSA solutions claim to offer features that manage a professional services business in its entirety, they often fail to deliver project management and execution capabilities that support core service delivery. Daptiv for PSA has been designed in partnership with leading PSOs and provides visibility into the key elements required to run and grow a professional services group, including service delivery forecasting, staffing, project management, collaboration, as well as timely and accurate time and expense capture.

Many professional services firms have invested in customer relationship management (CRM) and enterprise resource planning (ERP) systems to manage their pipeline and business operations respectively, but rely on desktop productivity tools and spreadsheets to manage project execution. As a result, data related to critical service delivery is unstructured and siloed, resulting in inefficient and unreliable executive reporting for identifying risks, issues or resource needs. Furthermore, none of these tools provide a portfolio view of a services business to help the organization understand how a given practice area is performing and what actions need to be taken. Daptiv has built its PSA solution to solve these specific problems on a turnkey basis. 

"Today's professional services firms face increasingly fierce competitive pressures to deliver services more efficiently. However, most rely on multiple, disparate systems to run their businesses. Instead, PSOs should look to adopt automated solutions that can help streamline service delivery and performance management, while integrating with best-of-breed CRM, HCM, and ERP systems," said Melinda Ballou, program director, Application Lifecycle Management and Executive Strategies at IDC.

"We're managing projects from start to finish through each project lifecycle, developing statements of work, creating logs of risks and issues, generating reports, and tracking financials," says Sean Murphy, president and CEO of Lootok. "We have visibility into what's happening in the business like never before; Daptiv is a true management solution."

Daptiv for PSA provides the following benefits to organizations that are focused on service delivery:

  • Faster delivery of project information to all stakeholders, reducing project turnaround times
  • Better management of time and resources, providing users with the flexibility to make adjustments based on accurate, real-time project cost and budget information
  • Reduction in costly errors and omissions through the use of templates, notifications, and issue management
  • Reduced billing cycles leading to improvements in cash flow
  • A portfolio view of an organization's services business based on practice areas or service lines
  • Flexibility to configure a PSA solution that meets and evolves with an organization's changing business needs
  • Better retention of information and team collaboration through a centralized project workspace that allows users to store documents, discussions, issues and polls

"Every professional services organization needs to differentiate their service offerings and therefore requires a PSA solution that can be easily configured to their specific business needs," said Ian Knox, vice president of Marketing, Daptiv. "Daptiv for PSA allows consulting organizations and in-house services departments to more effectively manage a geographically dispersed staff to collaborate, capture and share best practices using Daptiv's Web-based on-demand system. The visibility and business intelligence provided by Daptiv enables professional services organizations to optimize and grow their service businesses while ensuring efficient project execution."

About Daptiv Solutions, LLC
Founded in 1997, Daptiv is the leading provider of on-demand Project Portfolio Management (PPM) solutions. Daptiv has helped hundreds of companies improve their strategic planning and business execution by offering flexible PPM solutions and expert professional services. Daptiv's customers include world-class organizations such as BASF, Chase Paymentech, Harvard University, Honeywell, La Poste and Virgin Blue. For more information about Daptiv's PPM solutions, please visit

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