SOURCE: Datalliance


July 28, 2011 16:05 ET

Datalliance Adds Customer Care Specialist to Support Expansion in Europe

Nina Irwin Joins the Company as Customer Care Specialist and Will Focus on Implementing and Supporting New European Customers

CINCINNATI, OH--(Marketwire - Jul 28, 2011) - Datalliance today announced that Nina Irwin has joined the company as a Customer Care Specialist. Irwin will be responsible for helping new European customers implement Datalliance Vendor Managed Inventory (VMI) and help those customers bring on new distributor partners. Prior to joining Datalliance, Ms. Irwin was Assistant Manager Business/Systems Development for Crown Gabelstapler GmbH, Munich, Germany (subsidiary of Crown Equipment Corporation, New Bremen, OH). Ms. Irwin is bilingual, speaking English and German, which will be a valuable addition as Datalliance expands European operations.

Keith Kahn, Manager of Datalliance Customer Care, stated, "We are very pleased to welcome Nina Irwin to the Datalliance Customer Care team. Her experience in supporting software and providing customer training, and her bilingual capabilities are all valuable skills needed to support our growing customer base. Her hiring supports our mission of being the best VMI service in the world and specifically addresses our commitment to enhance support for our European customers."

Datalliance is in the process of expanding its industry-leading Vendor Managed Inventory (VMI) service for Europe. This expansion is in preparation for more aggressive marketing of the Datalliance VMI service to manufacturers located in Europe to begin in early 2012. Because VMI is a highly collaborative process between suppliers and customers, Datalliance is also in the process of developing affiliations with European industry associations to foster increased awareness of the value of VMI in target industries similar to what the company has done in North America.

Datalliance in Europe and Around the World
Datalliance is already being used by manufacturers to provide VMI services for both industrial and consumer products in 49 locations and 15 countries within Europe, with more European locations planned. Overall, Datalliance is being used by manufacturers to manage thousands of inventory locations in 41 countries world-wide, including hundreds of locations in South America, Asia, and Australia in addition to North America and Europe. Many Datalliance customers are global leaders within their industries, including the US operations of a number of European headquartered companies such as Philips, Schneider Electric, Siemens, and SKF.

About Datalliance
Datalliance is a leading provider of collaborative commerce services, and the world's largest independent VMI service provider. Delivered via the Internet using the 'Software as a Service' (SaaS) model, Datalliance solutions make it easy for suppliers and their customers to establish sales and inventory management relationships that fully align business objectives, improve collaboration, and streamline supply chain operations. Datalliance manages billions of dollars in orders, millions of SKUs, and thousands of locations for leading Fortune 1000 companies in a number of industries. For more information about Datalliance, visit

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