SOURCE: DataMotion, Inc.

DataMotion, Inc.

July 12, 2011 09:00 ET

DataMotion Research Finds Nearly 80 Percent of Banking Customers Want Banks to Offer Email Encryption

"The Truth About Email Encryption" Webinar to Take Place Tuesday, July 12 at 1:00 PM Eastern

MORRISTOWN, NJ--(Marketwire - Jul 12, 2011) - DataMotion, Inc., a leading provider of email encryption solutions, today announced the results of an insightful survey, conducted by Osterman Research, which showcases the critical importance of email encryption in the community banking industry.

"Our research demonstrates that most people want to communicate securely with their bank, but many cannot do so," said Michael Osterman, principal of Osterman Research. "Our research also clearly implies that to keep existing customers and win new ones, banks will need to offer secure email to their customers to handle account inquiries, loan applications and other banking services."

Key highlights of the study include:

  • The State of Encryption. Nearly eighty percent of bank customers would like to be able to communicate with their bank using secure email -- yet only about half can. This represents a significant opportunity for community banks.
  • The Stickiness Factor. Encryption can enhance customer loyalty and reduce churn. Sixty-nine percent of respondents answered that they would be more likely to conduct business with a bank via email if they were assured that their communications were highly secure.
  • Creates New Business Opportunities. Community banks can use encryption to develop new business opportunities. Respondents indicated interest in using a variety of banking services via secure email including account inquiries (74%); loan applications (67%); dispute resolution (60%); and customer support (42%).
  • Creates New Interaction Methods. Using encryption can mean doing business in new ways. For example, 50 percent of customers would like to send secure email through their mobile devices.

The survey was conducted in June 2011 to 172 prospective banking customers about their views on encryption in a banking context.

Osterman and Bob Janacek, DataMotion CTO, will present the survey findings during "The Truth About Email Encryption" webinar, which will take place Tuesday, July 12 at 1:00 p.m. Eastern. The webinar will showcase survey results; as well as review examples of real-world email encryption experiences and practical lessons learned. To register to attend, click here.

"Many community banks struggle with overwhelming regulatory requirements and try to operate securely without impeding business. Every day these institutions exchange faxes, emails and other documents containing private and confidential data that must be protected," said Janacek. "By using our SecureMail technology, community banks can replace antiquated communication tools, and be confident that the information they exchange with clients and members is secure and meets privacy regulations."

DataMotion SecureMail is a cost-effective service that automatically encrypts messages between an organization and its constituents. In addition, SecureMail works within existing email systems and does not require any additional hardware or infrastructure. With SecureMail organizations can be up and running in less than an hour, ensuring messages are protected and compliant with internal policies and external regulations.

To view a SecureMail demo, visit For a free SecureMail trial visit

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About DataMotion, Inc. (
DataMotion, Inc. is a leading provider of secure email encryption solutions that enable businesses to safely and easily transact with partners and customers. DataMotion solutions leverage an existing IT infrastructure resulting in rapid deployment and a quick return on investment, with savings of as much as $5 for every $1 spent. Core applications include encrypted e-mail, compliance filtering, file transfers, electronic forms and programmatic APIs for integration. Solutions are available as hosted services or on-premise software. DataMotion SecureMail provides visibility, security, management and reporting to all data exchanges -- helping customers streamline business workflow and achieve regulatory compliance. For more than ten years, leading healthcare, insurance, pharmaceutical, financial services and government agencies have trusted DataMotion for safe data delivery.

Contact Information

  • Contact
    Monica Hutton
    DataMotion, Inc.
    973 455 1245
    Email Contact