May 09, 2011 10:00 ET

Datapulse Showcases Unified Communications Applications at IAUG Global Conference 2011

Demonstrations to boost call handling and customer service throughout the enterprise

NORTH CAROLINA, UNITED STATES OF AMERICA--(Marketwire - May 9, 2011) - Leading Avaya unified communications developer, Datapulse, will showcase the latest in collaboration applications at IAUG Global Conference, May 22 - 26 at Caesars Palace, Las Vegas.

The Datapulse suite of unified communications applications has helped organizations improve the productivity and effectiveness of people, communications and processes. During the IAUG exhibition, Datapulse will be providing demonstrations of their attendant operator consoles; voice and text paging applications for IP telephones and hosted call management, and enabling visitors to discuss their application requirements with skilled experts.

- Intuition – advanced attendant operator consoles that include an integrated directory and live presence status

- Progression – IP phone applications including voice and text paging – the recommended replacement solution for the end-of-life Nortel Application Gateway 2000

- Precision SAAS – hosted call accounting and communications analysis

- Call Recording – advanced voice recording and monitoring software

"We are delighted to be exhibiting once again at the IAUG Global Conference which unites thousands of telecom and information technology professionals from around the globe," says John Slauson, Sales Director at Datapulse. "We will be demonstrating a unique, integrated range of applications for Avaya and heritage Nortel platforms that ensure that organizations provide exceptional service to their customers, partners and suppliers while minimizing the costs of doing so."

The Datapulse booth will be located at stand 238, IAUG Global Conference, Caesars Palace, Las Vegas.

About Datapulse

Datapulse, an Enghouse (TSX:ESL) company, has been a leading developer of Avaya and legacy Nortel communications applications for over 25 years and provides software and services through its global operations. Datapulse also brings extensive experience in contact directory and presence integration, helping customers achieve operational efficiencies and improved service.

These unified communication solutions are utilized by organizations all over the world to improve the productivity and effectiveness of people, communications and processes.

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