SOURCE: Zetta.net

Zetta.net

September 09, 2014 09:00 ET

DataServ Corp Meets Its High-Touch Customer Service Standards With Zetta.net Enterprise-Grade Cloud Backup and Recovery Solution

Managed Service Provider Offers Affordable Cloud Backup and Disaster Recovery to Customers While Creating a Profitable Recurring Revenue Stream

SUNNYVALE, CA--(Marketwired - Sep 9, 2014) - Zetta.net announced today that managed services provider (MSP) DataServ Corp is using Zetta.net to deliver enterprise-grade cloud backup and disaster recovery (DR) solutions to its customers. After evaluating more than 10 cloud backup and recovery providers to replace its use of the discontinued Symantec Backup Exec.cloud, DataServ selected Zetta.net for its affordability, ease of use, and ability to scale from small companies backing up hundreds of gigabytes of data, to several hundred-person firms backing up multiple terabyte server databases.

Tweet this: MSP @dataserv Selects @zettanet to Deliver Affordable, Enterprise-grade #CloudBackup and #DisasterRecovery to Customers

DataServ Corp has been providing IT-related support and service functions to midwest companies for more than 30 years. Catering to small and mid-sized companies, DataServ functions as systems integrator, a full-time contract IT department, as well as a provider of managed services.

DataServ prides itself on dexterity, as well as high-quality, personalized customer service that makes it an attractive alternative to IT providers who are difficult to work with or don't meet expectations. As a result, DataServ chooses to align with partners who are fully committed to the same level of customer satisfaction -- one of the primary reasons that DataServ decided to partner with Zetta.net for cloud backup and disaster recovery services.

After evaluating multiple cloud backup and recovery providers, DataServ selected Zetta.net because of its affordability, ease of use, and the fact that it was applicable for all of DataServ's 150 clients. "We needed something that could easily scale to handle larger data volumes and more complex backup environments," Jeff Zdan, DataServ's vice president, Network Systems.

Migrating customer data over to Zetta.net was simple and fast, compared to Symantec Backup Exec.cloud. Backup Exec.cloud implementation required three months, in contrast to Zetta.net which took less than a weekend to move 6 terabytes of client data due to its built-in WAN-optimized performance and no-appliance model.

Because Zetta.net is easy to setup, configure and maintain, DataServ can deliver the service in the most efficient and transparent way, adding to its customers' level of satisfaction. In addition, Zetta.net's world-class support network and commitment to being a true partner is ultimately what separates it from the pack of cloud backup competitors, Zdan says.

Zetta.net's partner management portal lets DataServ monitor its clients that have contracted for backup and recovery services in a single view, minimizing administration tasks and helping the MSP respond quickly in the event of a problem.

"If I sell an online backup solution and then have to fight to get it to work properly, I lose money because I can't pass those costs on to the customer," he says. "I need something that's easy and reliable."

Zetta.net Backup Leads to Recurring Revenue
Zetta.net's all-inclusive pricing also sets it apart from other cloud backup providers. DataServ can offer enterprise-grade backup at an affordable price with minimal administrative effort, making the solution highly profitable for the provider.

"The ease of management and the fact that it's a really easy and quick product to resell means we can create a more profitable service and build a recurring revenue stream," Zdan says. "Zetta.net's world-class support, along with its reliable cloud backup solution is truly as good as they advertise."

Click on the case study or video to learn more about how DataServ delivers high quality, customer service with Zetta.net.

About Zetta.net
Zetta.net is an award-winning provider of enterprise-grade cloud backup, disaster recovery and archiving technology for small/medium enterprises, distributed organizations, and managed service providers (MSPs). The SaaS-based solution enables companies to simplify backups and instantly recover data through a single management point. With local and cloud backup, archiving and disaster recovery functionality integrated into one solution, Zetta.net delivers the value of multiple products at a fraction of the cost.

For more information, visit www.zetta.net or www.linkedin.com/company/zetta-inc. Follow Zetta.net on Twitter at www.twitter.com/zettanet.

Tags: cloud backup, disaster recovery, offsite backup, online backup, hybrid cloud backup, remote backup, server backup, data protection, MSP backup

Contact Information

  • Courtenay Troxel
    Marketing
    Zetta.net
    Email Contact
    (650) 567-4231