SOURCE: FirstEnergy Solutions

FirstEnergy Solutions

March 04, 2013 07:00 ET

Debunking the Top 5 Myths About Switching Home Electricity Providers

AKRON, OH--(Marketwire - Mar 4, 2013) - While a deregulated electric market provides the opportunity to save on your home electricity plans through competitive pricing, deregulation could also create a sense of uncertainty. To help consumers navigate through the various options, FirstEnergy Solutions (FES), a subsidiary of FirstEnergy Corp., offers the truths about the most common misconceptions when it comes time to shop for and switch electricity providers.

Myth #1: The enrollment process takes a long time.
Truth:
The actual enrollment process is quick. It only takes few minutes to enroll online, by phone or by a reply card.

Myth #2: My power supply will be interrupted.
Truth:
There will be no interruption to your power supply when switching home electricity providers. The process is seamless and your reliability and service will not be affected.

Myth #3: I won't know who to call when my power goes out.
Truth:
Since your local electric utility still owns the wires and poles, and is responsible for the delivery of power to your home, the utility will continue to read your meter, send you a monthly bill and restore power in the event of an outage.

Myth #4: My service will suffer.
Truth:
You will continue to receive the same level of service from your utility; by law, a utility company cannot provide different levels of service to customers who receive electric generation service from alternative electricity suppliers.

Myth #5: There is a fee to enroll with a home electricity supplier.
Truth:
Actually, FirstEnergy Solutions does not charge any fees when you enroll.

Discover the truth behind many other common misconceptions as it relates to switching home electricity providers, as well as money-saving opportunities in your area at www.fes.com.

About FirstEnergy Solutions
FirstEnergy Solutions, a subsidiary of FirstEnergy Corp. (NYSE: FE), is one of the nation's largest competitive electric generation suppliers, serving more than 2.5 million customers, and is a licensed supplier in Ohio, Pennsylvania, New Jersey, Maryland, Michigan and Illinois. FirstEnergy is a diversified energy company dedicated to safety, reliability and operational excellence. Its 10 electric distribution companies form one of the nation's largest investor-owned electric systems, serving customers in Maryland, Ohio, Pennsylvania, New Jersey, New York and West Virginia. Its generation subsidiaries control more than 20,000 megawatts of capacity from a diversified mix of scrubbed coal, non-emitting nuclear, natural gas, hydro, pumped-storage hydro and other renewables. Follow FirstEnergy on Twitter @FirstEnergyCorp.

FirstEnergy Solutions is an unregulated subsidiary of FirstEnergy Corp. and is not the same company as Penelec, West Penn Power, Penn Power, or Met-Ed. FirstEnergy Solutions' prices are not regulated by the Pennsylvania Public Utility Commission and a customer is not required to buy electricity or other products or services from FirstEnergy Solutions in order to receive the same quality service from your local electric utility.

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