SOURCE: Decisiv, Inc.

Decisiv, Inc.

October 21, 2015 09:00 ET

Decisiv Announces Collaboration With Amazon Web Services

Service Relationship Management Platform Users to Benefit From AWS Cloud Implementation, Infrastructure and Security Services

GLEN ALLEN, VA--(Marketwired - October 21, 2015) - Decisiv, Inc., the leading provider of Service Relationship Management (SRM) solutions for commercial assets, announced today that Amazon Web Services (AWS) is now providing the underlying infrastructure powering its cloud solution. The Decisiv SRM platform infrastructure now runs entirely on AWS as part of Decisiv's strategy to provide a cloud-based Platform-as-a-Service (PaaS).

"Decisiv's new hosting strategy on AWS enables us to provide significant performance advantages," said Dean Dodrill, chief strategy officer at Decisiv. "The combination of load balancing, dedicated server redundancy across multiple data centers, database clustering, and robust messaging services gives us a highly scalable and flexible infrastructure. The implementation and infrastructure services offered by AWS go beyond monitoring to provide comprehensive database server management. Our customers also benefit from the best practices of AWS policies, architecture, and operational processes built to satisfy even the toughest security requirements."

Decisiv is leveraging the experience of AWS in supporting world-class cloud services built atop its infrastructure, noted David Asch, VP of product development at Decisiv. "AWS provides an array of scalable on-demand infrastructure services that will enable us to broaden our SRM platform without lengthy implementation cycles," he stated. "With AWS, capacity can be ramped up or down automatically based on traffic at any point in time instead of having to provision new hardware. Furthermore, relying on AWS monitoring capabilities makes us more proactive in addressing potential issues. Plus the combination of auto-scaling and real-time monitoring services, including Amazon Elastic Load Balancer and Amazon CloudWatch, enables reduced maintenance time and improved availability."

About Decisiv, Inc.
Founded in 2001 and based in Glen Allen, Virginia, Decisiv is the world's leading provider of Service Relationship Management (SRM) solutions for commercial assets in trucking and transportation, coach, construction, power generation, and other on- and off-highway, heavy-duty equipment markets. Decisiv's cloud-based software, mobile applications and services enable enterprises, government entities, leasing and rental companies and service providers to more effectively manage, monitor and report on service and repair event interactions independent of asset type, service provider or device. In the North American market, 1,200 fleets with 450,000 assets and more than 3,000 service providers and thousands of roadside service and tow providers are using the Decisiv SRM platform to perform more than 350,000 inspections and manage over 1.7 million service events per year. For additional information, visit