GLEN ALLEN, VA--(Marketwire - Sep 5, 2012) - Decisiv, Inc., the provider of a highly scalable data and communications platform that is utilized to manage the service and maintenance of complex commercial assets, today announced it is expanding the functionality of its cloud-based service management solution to provide fleets with tools for internal service management.
"The next generation of the Decisiv Service Management Platform includes shop management features for internal operations similar to those in use by dealers, distributors and independent service providers," said Dick Hyatt, president of Decisiv. "Fleets using the service management platform to communicate and exchange service related documents with service providers over the web portal can use those capabilities internally to foster effective communication and simplify data management. The result of using our advanced cloud-based architecture internally is reduced downtime for maintenance and repairs, and more effective cost management."
New internal service management features of the Decisiv Service Management Platform include:
CONSOLIDATED SERVICE MANAGEMENT -- The Decisiv Service Management Dashboard provides the ability to access a unit's consolidated service history, track service work in progress across company and service provider shops, request service from company shops, use workflow tools to assign tasks to personnel, receive consolidated status alerts and notifications for internal and external work and manage documents associated with service events.
New mobile check-in and inspection applications using QR codes or unit numbers enable shops to use mobile devices, such as a variety of smart phones and tablet PCs. Mobile Inspection data can include simple yard checks, a common inspection for every trailer, tractor or forklift, APU or reefer unit, or highly customized and extensive procedures for DOT, DVIR and other inspections. Service operations related to the outcomes can also be pre-defined and selected from the inspection to automatically populate a service order.
SCHEDULED MAINTENANCE MANAGEMENT -- Fleets can now create maintenance and inspection operations and schedules and send requests to internal shops and service providers. Events are triggered automatically by mileage, engine hours, calendar days or any combination, and include labor, parts, notes, documents, and VMRS coding for a range of assets or a specific group of vehicles. Daily due and overdue maintenance reports are organized by asset as well as maintenance operation. The reports are updated in real-time as mileage and engine hours are reported and work is performed in company and service provider shops.
The Decisiv Service Management Platform, in use by hundreds of companies in the North American trucking industry to manage the service and maintenance of complex commercial assets, has led to a significant increase in asset utilization and cost reduction. Decisiv is now rapidly extending the use of its technology, geographically across the Americas and by fueling expansion into adjacent vertical markets, which include buses, construction equipment, marine applications and stationary generators.
About Decisiv, Inc.
Founded in 2001 and based in Glen Allen, Virginia, Decisiv is revolutionizing the way North American Medium- and Heavy-Duty Transportation Fleets, Dealer and Service Locations and OE Truck and Component Manufacturers communicate. Developed in close partnership with many of North America's top truck and component manufacturers and service networks, the Decisiv platform is currently in use by hundreds of fleets and service providers nationwide. For more information, visit www.decisiv.com or visit our blog www.decisivconnect.com.