GLEN ALLEN, VA--(Marketwire - Jan 22, 2013) - Decisiv, Inc., the leading provider of service relationship management (SRM) platforms for commercial assets, today announced a 33 percent increase in revenue and a 61 percent increase in the number of fleet customer accounts in 2012. Decisiv's SRM platform is now driving uptime for more than 750 medium- and heavy-duty truck, bus and coach fleets, 900 service providers and 325,000 assets.
"Decisiv is well positioned for even more growth in 2013," said Dick Hyatt, president of Decisiv. "We will continue to enhance our product capabilities and our ecosystem of partners to ensure less downtime and a higher return on assets for our customers."
The Decisiv SRM platform's advanced communications and collaboration capabilities have recently been expanded to include:
- preventive maintenance schedules based on calendar time, engine hours or mileage
- real-time views of pending or required operations
- mobile electronic inspections (e.g. CSA and DVIR)
- online VRMS coding
- up-to-date access to warranty, recalls, and service bulletins
- integration with leading fleet and service provider applications, parts catalogues and payment processing vendors
Decisiv has also increased its staff to meet the demands of its rapidly growing base of commercial fleets and service providers. In 2012, Decisiv doubled the size of its development team, added three truck fleet maintenance and service professional experts to its customer services group, as well as three senior sales executives.
About Decisiv, Inc.
Founded in 2001 and based in Glen Allen, Virginia, Decisiv is the leading provider of Service Relationship Management (SRM) and business intelligence solutions for commercial assets. The Decisiv SRM platform incorporates customer preferences and workflow for more effective management of scheduled and unscheduled fleet service events, as well as electronic inspections, while providing anytime, anywhere access to build and repair information, on-board diagnostics, service event documentation and multiparty electronic communications. The cloud-based platform integrates with and leverages IT and business systems within fleets, independent service providers, truck, trailer and component manufacturers and their dealers, third party information services, telematics solutions providers and payment processing services. For commercial asset owners, the Decisiv SRM platform improves uptime by minimizing days out of service and driving improved asset utilization. For service providers and OEMs, the Decisiv SRM platform improves operational efficiencies and customer satisfaction as well as bottom line financial results. Decisiv's SRM platform is already being used by over 750 medium- and heavy-duty transportation and bus fleets, across 900 service providers, managing more than 325,000 assets. For more information go to www.decisiv.com or our blog at www.decisivconnect.com.