SOURCE: DiabetesAmerica

diabetesamerica, diabetes,

August 20, 2015 06:00 ET

DiabetesAmerica Partners With Phreesia to Improve Operational Efficiency and the Patient Experience at Its 14 Texas-Based Locations

HOUSTON, TX--(Marketwired - August 20, 2015) - DiabetesAmerica announced today its planned implementation of Phreesia at each of its locations later this year. Phreesia is a Patient Intake Management Service that improves the patient's experience and maximizes practice collections. Through a range of digital applications, including electronic form management, flexible payment options, automatically administered clinical risk assessments and a range of patient communication applications, Phreesia will help DiabetesAmerica staff shift attention away from time-consuming administrative work, and focus instead on providing exceptional patient care. In addition, Phreesia will integrate with DiabetesAmerica's practice management system, GE Healthcare's Centricity Practice Solution, to streamline administrative tasks and reduce errors by eliminating the need for paperwork and manual data entry.

"We're excited to add this service in our 14 practice locations around Texas. It's going to reduce the amount of time the staff spends each day on data entry, allowing them to give more focused attention to each patient's needs and address their questions quicker," says Chuck Dowling, CEO of DiabetesAmerica. "The staff will have the information they need at their fingertips to be proactive for our patients," he added.

Phreesia was recently ranked No. 1 category Leader in Self-Service Patient Check-in, according to the "2013 Best in KLAS: Software and Services" report. Similar to Consumer Reports, KLAS is an independent, third-party research organization that monitors vendor performance by surveying and interviewing over 2,500 healthcare providers each month. Scores represent customers' perspective of specific vendors and solutions, as well as vendors' standing in the industry relative to competitors.

"We carefully assessed this technology to be sure it would integrate with the systems we have in place as well as protect patient data and create an easy experience for all of our patients," Dowling added. The rollout and implementation of Phreesia is planned for completion at all DiabetesAmerica locations by the end of November 2015.

Phreesia is used by over 10,000 physicians in more than 52 medical specialties in every state. Similar to self-service technology used in other industries, including airports, banks and grocery stores, Phreesia's electronic platform digitizes the check-in process by replacing the paper clipboard with the wireless, touchscreen PhreesiaPad. Patients update their personal information and sign any required consent forms directly on the PhreesiaPad, and Phreesia verifies their insurance and automatically asks them to pay their copayment and any outstanding balance from the privacy and comfort of their seat in the waiting room. Through its state-of-the-art integration with GE Healthcare's Centricity Practice Solution, updated demographic information and signed consent forms are automatically exported into Centricity Practice Solution, saving staff significant time, ensuring accuracy of patient data and increasing collections.

For more information about DiabetesAmerica's personalized approach to diabetes care or to find a location visit

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