SOURCE: Digicel

November 29, 2006 10:40 ET

Digicel Pre-Paid Customers Can Top Up Anytime Anywhere in the Eastern Caribbean

New Service Launch Offers More Freedom and Value to Customers

KINGSTON, JAMAICA -- (MARKET WIRE) -- November 29, 2006 -- Digicel, the fastest growing mobile telecommunications company in the Caribbean and new entrant to the Central American market, today announced its latest customer service offering, Top Up Any Voucher Anywhere. The new offering enables Digicel's pre-paid customers in the Eastern Caribbean to conveniently add credit to their mobile handsets by purchasing Top Up cards or electronic vouchers when traveling in the Eastern Caribbean region.

Digicel Top Up cards or vouchers can be purchased from any Digicel retail store or Digicel street vendor within the Eastern Caribbean (EC), islands of Anguilla, Antigua & Barbuda, Barbados, Dominica, Grenada, St. Kitts & Nevis, St. Lucia and St. Vincent & the Grenadines.

"Many of our EC customers travel extensively through the region, and the convenience of Digicel's Top Up Any Voucher Anywhere service helps make traveling easier," said Digicel Group Marketing Director, Ben Atherton. "No longer do you have to carry extra Top Up cards when you travel. For example, customers from Barbados can now add credit to their handsets while traveling in St. Vincent."

Digicel has more than 10 additional topping up methods available to its customers across the region and is continuously increasing its portfolio to offer more choice and convenience. Top Up Any Voucher Anywhere follows the recent launch of the widely popular Credit Me/Credit U service.

Credit Me/Credit U is a convenient handset based method that allows prepaid and postpaid customers to automatically transfer credit to another Digicel prepaid mobile phone for a minimal charge. The service also enables customers to make a free 'credit me' request to another Digicel customer within the Eastern Caribbean.

According to Ben Atherton, "We have had a fantastic response from customers to our Credit Me/Credit U service and we expect that Top Up Any Voucher Anywhere will prove equally popular. At Digicel our number one priority is our customers so we are continually introducing new innovations that deliver more freedom, value and choice to their mobile experience."

ABOUT DIGICEL

Since its launch in 2001, Digicel has become the fastest growing wireless telecommunications operator in the Caribbean. After five years, Digicel is renowned for competitive rates, unbeatable coverage, superior customer care, a wide variety of products and services, and state-of-the-art handsets. It is the largest GSM operator in the region.

Digicel is incorporated in Bermuda and has operations in twenty-two markets, including Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, Curaçao, The Cayman Islands, Dominica, El Salvador, French Guiana, Grenada, Guadeloupe, Haiti, Jamaica, Martinique, St. Kitts & Nevis, St. Lucia, Guyana, St. Vincent and the Grenadines, Trinidad & Tobago, Turks & Caicos and El Salvador. Digicel also has a license in Guatemala and coverage in St. Martin and St. Barths with further growth expected.

The company is the lead sponsor of Caribbean sports teams including the West Indies Cricket Team, Special Olympics teams across the Caribbean and is title sponsor of the Digicel Caribbean Football Union Cup, which involves over 30 Caribbean countries and is an important qualifier towards the CONCACAF Gold Cup.

For more information, visit www.digicelgroup.com.

Contact Information

  • Contacts:
    Maureen Rabbitt
    Digicel Group
    T:+1 (876) 361 2852 (Jamaica)

    Dacrie Brooks
    Cohn & Wolfe for Digicel
    T:+1 (212) 798 9804 (New York)

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