STATE COLLEGE, PA--(Marketwire - Jul 26, 2011) - DocFinity, a provider of enterprise content management (ECM) and business process management (BPM) software to the insurance, healthcare, higher education, and other industries, successfully concluded its 2011 User Conference at the Hotel Hershey in Hershey, PA, June 19-21.
"Because our clients are our top priority, we do our best to provide helpful information and a forum in which they can share their experiences, get our help, and network," said Ron Prichard, DocFinity's president. "The conference gives us the opportunity to interact with each person and to ensure our users get the most from their DocFinity investments. Taking a personal interest is how we've earned this business milestone."
This year's User Conference featured:
- A Computer Lab that helped users work with DocFinity personnel to expand their knowledge of the software.
- Three users who shared tips on implementation, usage, and best practices.
- Sessions on BPM/workflow, eForms, HSM, Importers, real-world use cases, development plans, and beneficial features and functionality.
- Takeaways applicable for use in customers' own environments.
In addition, DocFinity distributed thumb drives containing demos to go along with many of the presentations. Because DocFinity can import and export system configurations and process models from one environment to another, attendees could then upload these examples to their own test environments, experiment with them, incorporate them into their business processes, and/or find inspiration for other uses.
"Hands down the best user conference I have been to in years!" wrote one attendee. "The mix of technology- and user-focused sessions was well balanced. Case studies were good... Tech sessions were good... I also love to see support folks, developers, and trainers attending. It keeps the relationship strong, and that was one reason we went with DocFinity -- The People!"
About DocFinity
DocFinity is a product of Optical Image Technology, Inc. (OIT), a developer of business-improving products and services, headquartered in State College, PA. Since 1986, OIT has been creating products and services that improve business performance by providing better information management, enabling better decision-making, improving responsiveness and customer service, and reducing operational expenses. Because of our cultural commitment to our customers, we've also been delivering award-winning support. To learn more, please visit www.docfinity.com, call us at 800-678-3241, or email info@docfinity.com.
Contact Information:
Contact:
Erica Kotula
814-238-0038, Ext. 295