SOURCE: DocuSource

DocuSource

January 27, 2011 12:30 ET

DocuSource Achieves Hyland Software Gold Solution Provider and Diamond Service Provider Status

CERRITOS, CA--(Marketwire - January 27, 2011) - DocuSource, a leading provider of enterprise content management systems, services and solutions, today announced that the company has achieved Hyland Software Gold Solution Provider and Diamond Service Provider certifications.

Achieving Gold Solution Provider status recognizes DocuSource's attainments in revenue, technical certification and customer service for Hyland Software's OnBase solution. In addition, the distinguished certification of Diamond Service Provider awards DocuSource's excellence in OnBase support and knowledge, including:

  • Customer Retention of 95% or higher
  • Depth of certifications held by DocuSource's Professional Services team
  • Demonstrated database capabilities and strengths
  • Demonstrated ERP experience and integration skills

"DocuSource continues to be a great partner for Hyland Software," said A.J. Hyland, President & CEO of Hyland Software. "They had a tremendous 2010, reaching both OnBase Gold Partner status and Diamond Support status. They have done this by focusing on great customer service and being a trusted advisor to their clients. It is an honor to work with DocuSource and congratulations to their entire team on a fantastic 2010."

"Hyland Software and their OnBase software solution remains a cornerstone of our Enterprise Content Management and Business Process Improvement solutions at DocuSource," said David Kaye, DocuSource's executive vice president. "We have consistently made investments in the growth of this business -- in sales, marketing and most notably, technical resources. We are thrilled to see our efforts pay off with the achievement of Gold Solution Provider and Diamond Service Provider certifications -- and in becoming one of the top 10 Hyland Software partners in the country. However, we are most excited about the fact that these designations reflect our customers' satisfaction in our services, which is our primary objective at all times."

About DocuSource

Headquartered in Cerritos, Calif., DocuSource is a leading provider of business process improvement and enterprise content management systems, solutions and services that enable customers to improve document workflow and increase efficiency while reducing costs. DocuSource integrates enterprise content management software and managed print services to deliver customized solutions that address our customers' critical business requirements.

Our solutions are implemented and supported by highly trained and experienced consultants, engineers and technicians. Our service professionals deliver on a broad range of business process improvement services including customized workflow design and implementation, technical service and support and quality assurance. In addition, we have built a national network of top-flight professionals, guaranteeing service coverage across the United States. For more information, visit www.docusource.com.

About the Hyland Software solution, OnBase

One of the largest independent software vendors in the world of enterprise content management (ECM), Hyland Software is the developer of OnBase. An award-winning suite of document and process management solutions, OnBase has a proven record of solving problems resulting from time consuming, costly and error plagued manual tasks. Available on-premises or as a cloud service (software as a service, or SaaS), OnBase installs quickly, cost effectively and is designed to grow with organizations. Hyland is backed by Thoma Bravo, LLC, a leading private equity firm.

For more about how document management software is helping organizations to solve their operational problems, go to http://blog.hyland.com.

Contact Information

  • Media Contact:
    Linda Ford
    BB Marketing Group
    224-433-6900
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