SCOTTSDALE, AZ--(Marketwired - September 29, 2015) - TrueShip (http://www.trueship.com) -- the leading provider of ecommerce shipping software (ReadyShipper) and automated returns management solutions (ReadyReturns) -- has just released a new guide that is designed to help e-retailers avoid being tagged as a “jerk” to do business with.
As the e-retail world nears eclipsing the $2 trillion marker in annual worldwide sales, shoppers have more options than ever before. Online stores that do not cater to consumers and optimize the shopping experience are already suffering from horrendous conversion percentages. To avoid becoming the next victim in e-retailing, TrueShip’s guide delivers an array of reasons why you may in fact be an ecommerce jerk and how you can fix it.
TrueShip’s new guide covers these following elements:
- Limiting payment options.
- Failure to offer a guest checkout.
- Too many clicks to convert.
- Failure to update out-of-stocks.
- Not offering a price match guarantee.
- Being negative on social media.
- Not optimizing for mobile shopping.
- Not offering a secure website.
- Making returns a hassle.
“As our newest guide fully explains, it’s rather easy to be an ecommerce jerk,” explained Michael Lazar, Director of Online Marketing at TrueShip. “The hard part is actually taking the time to optimize the experience for your customer so you can earn their loyalty and retention.”
Read the guide at: http://www.trueship.com/blog/2015/09/29/how-to-be-an-ecommerce-jerk/#.Vgswd5d_6Un.
A wide assortment of related guides and white papers can also be found at: http://www.trueship.com/blog.
About TrueShip
#ShipSmarter -- TrueShip is the original architect of multi-carrier ecommerce shipping software. ReadyShipper shipping software integrates into the most widely used shopping carts and online marketplaces. It is an easy-to-use order fulfillment solution designed to save e-retailers time and money.
Start a 14-day trial of ReadyShipper shipping software by visiting: http://www.TrueShip.com/products/ReadyShipper.
About ReadyReturns
#ReturnsHappen -- ReadyReturns is a customer-facing, plug-and-play, self-service online product returns software solution. It integrates into virtually any website without any programming. ReadyReturns lets customers make returns from a website by filling out a simple form and printing the return shipping label. E-retailers set the rules of the returns, including things like return shipping and restocking fees.
Start a 30-day trial of ReadyReturns by visiting: http://www.TrueShip.com/products/ReadyReturns.
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Contact Information:
Press Contact
Michael Lazar
Director of Online Marketing
Tel: (877) 818-7447
Email: support@trueship.com