SOURCE: Marriott International

Marriott International

January 31, 2014 14:33 ET

Downtown Columbia Hotel Earns 5th Consecutive Service of Excellence Award

Fairfield Inn & Suites Columbia Northeast Achieves Gold Hotel Award for 2013

COLUMBIA, SC--(Marketwired - Jan 31, 2014) - In an ever-changing world, consistency can be difficult to find. While the Fairfield Inn & Suites Columbia Northeast has certainly evolved since opening in December 2008, two important factors have remained the same. This year, the Columbia, SC hotel near downtown was honored with a Marriott Service Excellence Award, which it has won every year since it opened, due in large part to its dedicated team, which has remained the same since the start.

This is the fifth consecutive Marriott Service Excellence Award for the Columbia, SC hotel near Fort Jackson. Since 2008, the hotel has received the Silver Hotel Award, in addition to the Most Improved Hotel Award in 2009, and 2013 marks the first time the hotel ranks in the Gold category with a mark of 45/700. As a Silver Hotel Award winner, properties must be within the top 20% of the brand in the overall Guest Satisfaction Survey, while Gold Hotel Award winners must be within the top 10%.

The 2013 award will be presented in April or May 2014, and will add another glass trophy to the mantle at these hotel rooms in Columbia, SC. David Lenk, the hotel's General Manager mentions "It's a testament to our dedicated team, which has remained the same since our opening, that we have won an award every year since 2008."

The Fairfield Inn & Suites Columbia Northeast is based on a solid foundation of attentive service and hard work, but it doesn't hurt that the property also offers some desirable amenities. Guests enjoy complimentary Wi-Fi both in their room and around the property, and a delicious hot breakfast is on the house every morning. Being on the road can make it difficult to maintain a healthy routine, so here visitors can access a fitness center, pool and peaceful rock garden, perfect for meditation or a relaxing stroll.

About the Fairfield Inn & Suites Columbia Northeast
Just 15 minutes from downtown and the University of South Carolina, the Fairfield Inn & Suites Columbia Northeast offers a modern, comfortable place to stay that allows guests to be productive or simply relax. Spacious suites and guest rooms can accommodate solo business travelers, families and Columbia, SC group travel with plenty of space, an uplifting color palette and amenities including complimentary Wi-Fi, a 32-inch flat-screen TV, large desk, plush bedding, coffee/tea service, microwave and refrigerator. The hotel is a popular choice with nearby companies including Blue Cross Blue Shield, Providence Hospital, SCDHEC, CSC or Palmetto Health, all easily accessible via the nearby SC I-77 and SC I-20. Companies can also host meetings here in the 1,100-square-foot meeting room, or host a team outing at the outdoor picnic area with barbecue grills. Guest well-being is at the heart of hotel service, and here visitors are treated to a complimentary hot breakfast and have access to a fitness center, pool and rock garden.

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