June 06, 2012 15:20 ET

Dr. Richard Garden With Chesapeake Oral Surgery Associates Uses Groundbreaking New App; MedXCom to Manage Patient Communications

MedXCom Is the Only Service Available That Records, Transcribes and Archives All Phone Conversations Between Patient and Doctor, Allowing Dr. Garden to Improve Quality of Patient Care

WAYNE, NJ--(Marketwire - Jun 6, 2012) - Dr. Richard Garden, DDS, Oral and Maxillofacial Surgeon with Chesapeake Oral Surgery Associates, announced today that he is using MedXCom, a market leading electronic health information service founded by physicians that is designed to streamline communications and vastly improve physicians' practices and work flow.

"As a surgeon, I receive numerous phone calls via my SmartPhone on the weekend and after hours. MedXCom allows me to record all calls in order to improve the quality of care I deliver to my patients. My primary goal is to make sure that my patients are comfortable and well-cared for in all instances and this technology allows me to deliver superior service and communication," said Dr. Richard Garden. "MedXCom has so many more features than any automated answering service I have ever seen. It is critical for Surgeons to be able to communicate efficiently with patients."

The hub of communications is a practice's telephone system. By controlling the flow of telecommunications between patients, doctors, and other health care providers, communications are combined with relevant medical data and made to flow efficiently with MedXCom. MedXCom makes pertinent and critical patient information available to physicians when it is needed most, at the time of patient contact. This enhances a patient's quality of care while safeguarding physicians.

"MedXCom is the only service that will record, transcribe and archive all your conversations, potentially protecting all communication on calls," said Dr. Michael Nusbaum, Founder and CEO of Giffen Solutions, Inc., creator of MedXCom. "MedXCom is an easy to implement, cost effective, fully automated communications system that is custom designed to meet the needs of individual practices, office staff and patients."

MedXCom also has an app designed to allow physicians to access a patient's complete health profile when a call comes through, prescribe medication electronically, record all calls for rapid transcription while archiving all conversations for future reference, connect directly with colleagues, and control personal on-call status.

"MedXCom's platform allows me to connect instantly with my patients and their health profiles," says Dr. Garden. "The ability to have all secure pertinent information at my fingertips while all communications are recorded and archived is critical."

Richard Garden, DDS practices a full scope of oral and maxillofacial surgery with expertise ranging from facial trauma to wisdom tooth removal. Chesapeake Oral Surgery Associates also can diagnose and treat facial pain, facial injuries and TMJ disorders and perform a full range of dental implant and bone grafting procedures.

MedXCom also provides customer support along with MedXVault, a free app for patients to record all their medical information and communicate with doctors. Dr. Nusbaum co-founded Hamilton EMR in 1998 which was recently sold. Dr. Nusbaum and his team at Giffen are dedicated to improving health care, communication, and compliance through innovative technology.

To schedule a press interview with Dr. Richard Garden please contact Kelly Cinelli at (508) 643-8000 or

Contact Information