SOURCE: drchrono

drchrono

October 09, 2017 11:15 ET

drchrono Launches New Unified Task Management in EHR Platform

New enterprise task system provides sophisticated workflow, while giving practices a more comprehensive view of team's assignments

SUNNYVALE, CA--(Marketwired - Oct 9, 2017) - drchrono Inc., the provider of the Electronic Health Record (EHR), practice management, medical billing, revenue cycle management (RCM), and healthcare API platform on iPad, iPhone and web, today announced the launch of its new enterprise Unified Task Management which is now available within drchrono's award-winning EHR.

The new Unified Task Management improves workflow for physicians and staff, allowing them to create tasks, including recurring tasks, from wherever they are in the platform. Physicians and staff can now assign tasks to teams/groups of people, such as the front desk team, and have information automatically populate right into the specific task. Providers can attach lab results, clinical notes, medications and refill requests to a task. Launching a task within the EHR allows the task creator to pull in information with context from the relevant screen they are on, letting the tasker work more efficiently. For example, if a doctor is working on a specific patient's chart and they need to create a task for a medical assistant (MA), the physician can import all of the relevant information with a few clicks or taps, not having to retype any information; it is a "smart" task where applicable information is attached.

In addition, drchrono's new Task Dashboard gives the practice a view of all tasks from open to closed, statuses and priorities and the time it takes to complete a task. The Task Dashboard is ideal to view where a specific task is taking too much time and needs to be optimized. Also, care teams can see when a specific group of tasks are urgent, things bubble to the top of the Dashboard clearly for the team to see what needs to be completed first.

"The new Task Management provides a much more sophisticated workflow for larger practices who are reviewing large amounts of patient data, taking copious notes, and filling medication and lab requests daily, and want to do it all in a more efficient manner," said Daniel Kivatinos, Co-Founder and COO of drchrono. "Our end goal for this is that a practice using Task Management would be able to do complex workflows, for example if a patient walks into a practice, the doctor sees the patient, the physician can trigger a lab test for a blood draw, which triggers a staff member to draw blood, then sends the request to the lab. Once the patient's lab results are back in drchrono, the Task triggers the next step, for the physician to review the labs, then alert the staff to call the patient to come back in to review the labs with the physician in person. This would greatly improve efficiencies and information flow for both the practice and the patient."

These features will also be part of drchrono's new Task Management:

  • Real-time reminders and notifications for staff, for example push notifications from iOS.

  • Triggering tasks from the provider filling out a medical form.

    • For example, if a physician is seeing a patient, filling out a medical form, and taps a trigger element, a task can be created automatically to schedule a follow up visit, and then the staff will see this new task and make the appointment with the patient.

  • Adding subtasks within tasks to create more complex workflows.

    • For instance, if the physician wants to schedule a patient for surgery, he/she can assign a task to the surgical coordinator to book the surgery, but that involves subtasks (such as checking benefits, getting prior authorization and/or calling in prescriptions). With the new workflows, if the front desk staff notices that something hasn't been completed, they can call in the prescription or follow up on other tasks.

"Improving workflow and task management is a priority for us as we make house calls to patients and need to keep information for labs and medication orders moving," said David Shuster, Director of Operations of MedZed. "Having a mobile EHR has been a tremendous help to us and now providing sophisticated task management will help us run our business much more efficiently and accelerate care for our patients."

About drchrono
drchrono creates the best electronic health record (EHR), practice management, and revenue cycle management experience for physicians and patients; the drchrono platform was built for iPad, iPhone, Apple Watch and the web. The drchrono platform includes customizable medical forms, e-prescribing, real-time patient eligibility checks, patient portal, medical billing and more. The platform also provides a multitude of healthcare apps that a practice can leverage and a medical API for healthcare app developers. drchrono is ranked by Inc. 500 as one of the fastest growing private companies in America, and the platform was voted the #1 mobile EHR 5 years in a row by Black Book Rankings. For more information about drchrono, visit www.drchrono.com