NASHUA, NH--(Marketwired - Jul 13, 2016) - Dresner Advisory Services today announced the winners of its 2016 Industry Excellence Awards. The annual awards acknowledge vendors who have achieved a leadership position in the 2016 Dresner Advisory Services Wisdom of Crowds® Business Intelligence (BI) or Enterprise Planning Market Studies. The annual research reports are based on data collected from end users and provide a real-world perspective on the BI and planning markets.
The Dresner Advisory Services Industry Excellence Awards go to those vendors who achieved high rankings in the Customer Experience and Vendor Credibility market models included in the annual flagship BI and Planning reports. The Customer Experience model considers the real-world experience of customers working with vendors' technology solutions on a daily basis, plotting touch points -- sales and service -- against customer sentiment surrounding product and technology. The Vendor Credibility Model considers a vendor's relationship with customers, plotting value for price paid against a "confidence" score comprised of integrity and recommend measures.
"Our industry excellence awards are based solely on the input and rankings of the end user community -- people utilizing the technology and interacting with suppliers on a regular basis," said Howard Dresner, founder and chief research officer at Dresner Advisory Services. "We recognize those organizations who are highly regarded by their customers and offer our congratulations to this year's winners."
The 2016 awards were presented to 19 vendors across five categories: Overall Leader, Customer Experience Leader, Technology Leader, Credibility Leader, and Trust Leader
Customer Experience and Technology Leaders
Customer Experience leaders are vendors who demonstrate high levels of sales and service as well as product/technology. Technology Leaders are vendors with strong product offerings.
Dundas Data Visualization is the Customer Experience Leader for Business Intelligence
Technology leaders for Business Intelligence are: Qlik, RapidMiner, Salesforce, and Tableau Software
Credibility and Trust Leaders
Credibility leaders are vendors whose customers reflect a high level of confidence and sense of value for price paid. Trust Leaders are vendors with strong perceived confidence score.
RapidMiner is the Credibility Leader for Business Intelligence
Trust Leaders for Business Intelligence are: Dundas Data Visualization, OpenText, Pentaho, Qlik, and Tableau Software.
Overall leadership awards recognize vendors who demonstrate excellence across all categories of measurement: product/technology, sales and service, value, and confidence.
This year's Overall Leaders for Business Intelligence are: Dell Statistica, Dimensional Insight, Information Builders, Jedox AG, Klipfolio, Looker, Pyramid Analytics, Sisense, and TIBCO Spotfire.
This year's Overall Leaders for Enterprise Planning are Host Analytics, Jedox AG, and Prophix Software.
The Wisdom of Crowds Business Intelligence and Enterprise Planning Market Studies are based on data collected on usage and deployment trends, products, and vendors. Enterprise planning and BI software users in all roles and throughout all industries contributed to provide a complete view of realities, plans, and perceptions of the market. The reports are available for purchase at biwisdom.com or enterpriseplanningreport.com.
About Dresner Advisory Services
Dresner Advisory Services was formed by Howard Dresner, an independent analyst, author, lecturer, and business adviser. Dresner Advisory Services, LLC focuses on creating and sharing thought leadership for Business Intelligence (BI) and related areas.