SOURCE: Dresner Advisory Services

Dresner Advisory Services

August 03, 2017 08:50 ET

Dresner Advisory Services Announces 2017 Industry Excellence Awards

Awards Presented to Vendors Achieving Leadership Status in Annual Wisdom of Crowds Business Intelligence and Enterprise Planning Research

NASHUA, NH--(Marketwired - Aug 3, 2017) - Dresner Advisory Services today announced the winners of its 2017 Industry Excellence Awards. The annual awards acknowledge vendors who have achieved a leadership position in the company's 2017 Wisdom of Crowds® Business Intelligence (BI) and/or Enterprise Planning Market Studies. The reports are based on data collected from end users and provide a real-world perspective on the BI and planning markets.

The Dresner Advisory Services Industry Excellence Awards go to vendors who achieved high rankings in the Customer Experience and Vendor Credibility market models included in the annual flagship BI and Enterprise Planning reports. The Customer Experience model considers the real-world experience of customers working with vendors' technology solutions on a daily basis, plotting touch points -- sales and service -- against customer sentiment surrounding product and technology. The Vendor Credibility Model considers a vendor's relationship with customers, plotting value for price paid against a "confidence" score comprised of integrity and recommend measures.

"Although our research focuses predominately upon users and markets, twice a year we turn our attention to the suppliers of technology," said Howard Dresner, founder and chief research officer at Dresner Advisory Services. "We congratulate this year's industry excellence award winners who, in the eyes of their customers, have attained key achievements in technology, service, value and trust."

The 2017 awards were presented to 17 vendors across five categories: Overall Leader, Customer Experience Leader, Technology Leader, Credibility Leader, and Value Leader.

Overall Leaders
Overall leadership awards recognize vendors who demonstrate excellence across all categories of measurement: product/technology, sales and service, value, and confidence.

This year's Overall Leaders for Business Intelligence are: Dimensional Insight, Domo, Information Builders, Jedox, Klipfolio, Logi Analytics, Looker, Pyramid Analytics, Sisense, and Zoomdata.

This year's Overall Leaders for Enterprise Planning are Host Analytics, Jedox, and Prophix Software.

Customer Experience and Technology Leaders
Customer Experience leaders are vendors who demonstrate high levels of sales and service as well as product/technology. Technology Leaders are vendors with strong product offerings.

Salesforce and TIBCO are Customer Experience Leaders for Business Intelligence.

Technology leaders for Business Intelligence are Statistica/Quest (Now TIBCO) and Tableau.

Credibility and Value Leaders
Credibility leaders are vendors whose customers reflect a high level of confidence and sense of value for price paid. Value Leaders are vendors with strong perceived value for price paid.

Statistica/Quest (Now TIBCO) is a Credibility Leader for Business Intelligence.

Value Leaders for Business Intelligence are: OpenText, Salesforce, Tableau, and TIBCO.

The Wisdom of Crowds Business Intelligence and Enterprise Planning Market Studies are based on data collected on usage and deployment trends, products, and vendors. Enterprise planning and BI software users in all roles and throughout all industries contributed to provide a complete view of realities, plans, and perceptions of the market. The reports are available for purchase at biwisdom.com or enterpriseplanningreport.com.

About Dresner Advisory Services
Dresner Advisory Services was formed by Howard Dresner, an independent analyst, author, lecturer, and business adviser. Dresner Advisory Services, LLC focuses on creating and sharing thought leadership for Business Intelligence (BI) and related areas.

Contact Information

  • Press contact:
    Danielle Guinebertiere
    Dresner Advisory Services
    Email Contact
    978 254 5587