OTTAWA, ON and RICHARDSON, TX--(Marketwired - September 22, 2016) - e-djuster, North America's leading provider of SaaS-based software and services to the property contents insurance marketplace, today announced a strategic partnership with Choice Solutions Services to offer new service capability and expanded ground-coverage for contents claims inventory, assessment and accurate determination of restorable contents.
As e-djuster continues to expand its North American footprint in the contents claims market, the partnership with Choice Solutions enables the company to broaden its network of content claims specialists and inventory standards across 44 US states. The expanded infrastructure and increase of "boots on the ground" across all of North America, translates to local service coverage, added depth in skill sets and experience, and increased response times. Most importantly, the result is more claims completed in less time with greater determination over restorable vs. non-restorable -- benefitting both insurers and policyholders.
Choice Solutions specializes in full property claims adjustments, encompassing structural damage estimation, mediation and appraisal, underwriting and inspections. Leveraging this relationship, e-djuster can now offer an enhanced service to determine between contents that can be repaired or restored vs. non-restorable items which should legitimately be claimed. This added depth in services is unique in the industry offering greater value to the field assessment process and a key differentiator, which greatly minimizes contents manipulation to ensure fair and timely resolutions for both insurers and policyholders.
"e-djuster values partnerships with reputable and trusted vendors such as Choice Solutions to help us continually expand and enhance our offering to the market," said Andy Williams, e-djuster's President and CEO. "We share similar values in terms of our shared-emphasis on high-quality services and in delivering the best possible outcome on every single assignment. We are pleased with the commitment Choice Solutions has shown towards the intensive training required for them to follow e-djuster's best practice field service standards and how this will help strengthen our field service offering and increase the depth of our field inventory resource base."
"Partnering with e-djuster represents a great alignment for us given the key synergies that exist between the two Companies. With e-djuster's broad expansion in the US, we have new opportunities to leverage client relationships and growth," said JT Pouland, President, Choice Solutions Services. "Our companies share a high-level focus on the importance of exceptional service and top performance on claims. It is important to our organization to continue to deliver trusted services to the industry, and our service partnership with e-djuster contributes towards that goal."
e-djuster is North America's leading provider of SaaS-based software and services to the property contents insurance marketplace, offering insurers and their policyholders the assurance of fast, fair, dispute-free claim settlements. e-djuster offers a suite of customizable services, providing end-to-end solutions for all types and sizes of contents claims, from outsourcing support services to software as a service (SaaS) of its e-xclaim contents valuation platform. Our non-partisan, performance-focused service approach enhances the image and reputation of our insurer clients and ensures that policyholders remain satisfied and loyal.
ABOUT CHOICE SOLUTIONS SERVICES, INC
Choice Solutions Services, Inc. was founded in 2012. Our foundation lies in our knowledge of property insurance adjusting, precise building damage evaluation and un-paralleled customer service. With backgrounds in both staff and independent adjusting, our executive team understands and respects the unique challenges from both sides of the spectrum. Our goal is to bridge this gap and create a partnership that benefits our client, our staff, and most importantly the policy holder.