SOURCE: e-djuster Inc.

e-djuster Inc.

April 18, 2016 07:00 ET

e-djuster ​Launches Mobile Solution for Contents Inventory and Claims Management

SAN ANTONIO, TX--(Marketwired - April 18, 2016) - Booth #253 at the PLRB Claims Conference -- e-djuster, North America's leading contents valuation Company, announces the launch of its e-xclaim Mobile solution -- a full featured Software-as-a-Service (SaaS) contents inventory and claims management solution. 

e-xclaim Mobile is the industry's most effective Voice Recognition tool, enabling adjusters and field content claims specialists to remotely complete content inventory claims faster, with greater accuracy and with the ability to operate on a connected or unconnected basis to a cellular or Wifi network. The Mobile solution allows for greater reliability and consistency of item descriptions and provides a seamless upload capability to e-xclaim, where the LKQ pricing and valuation process is automatically initiated without delay.

Compared to traditional claims methods, the e-xclaim valuation platform improves claims processing productivity by more than 20% and indemnity performance by greater than 15% through access to the industry's highest quality matching product data.

With e-xclaim Mobile, adjusters and policyholders benefit from:

  • Seamless inventory workflows that optimize accuracy when describing non-restorable contents
  • Reduced up-front cycle times with manual data entry elimination
  • Reduced transcription times with no requirement for third-party transcription services -- resulting in significant cost savings
  • Increased accuracy and efficiency by associating content item images, allowing the contents specialist to provide LKQ pricing
  • Increased security and privacy through direct integration with e-xclaim contents valuation and management system
  • Dispute elimination through increased transparency, with original content item and replacement content item for policyholders

Demonstrations of e-xclaim Mobile will take place at the PLRB Claims Conference, on April 17-20, 2016 at booth #253 in the Henry B. Gonzalez Convention Center in San Antonio, TX.

e-djuster staff will be onsite with representatives from Amazon, in support of the Amazon Gift Card Fulfillment Program. Amazon Gift Cards, issued through e-xclaim, enable content claim settlements to be achieved up to three times faster than traditional industry settlement methods.

Attendees of PLRB can also learn about e-djuster's 'Performance Excellence Guarantee (PEG) Program', a performance-based approach offered to customers. As the first program of its kind in the area of contents claims handling services, PEG is designed to add incentive to improve consistency and to increase accountability and commitment at the vendor level on all claims handling services performed.

"As North America's leading Contents Company we are committed to continuing to find ways to improve the inventory to valuation to settlement workflow for insurers and their policyholders. e-xclaim Mobile is the industry's first true Voice Recognition tool and we are excited to demonstrate the measurable benefits this key aspect of our work flow solution provides. We are also grateful for the opportunity and platform PLRB provides in allowing us to showcase our products and services to such a tremendous audience," said Andy Williams, e-djuster's CEO.


e-djuster is North America's leading contents valuation Company, offering insurers and their policyholders the assurance of fast, fair, dispute-free claims settlements. e-djuster offers a suite of customizable services, providing end-to-end solutions for all types and sizes of contents claims, from outsourcing support services to its e-xclaim™ software as a service (SaaS) valuation platform.

Our non-partisan, performance-focused service approach is designed to enhance the image and reputation of our insurer clients and provide the assurance needed for policyholders to remain satisfied and loyal through a positive claims experience.

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