SOURCE: eCopy, Inc.

June 05, 2007 08:30 ET

eCopy™ Presents Document Imaging Best Practices Award to City of Torrance, Calif.

Document Imaging Software and Document Management Systems Transform City Attorney's Office to Digital Powerhouse

NASHUA, NH--(Marketwire - June 5, 2007) - The City Attorney's office in Torrance, Calif. will be presented today with an eCopy document imaging best practices award. The award recognizes office excellence in managing high volumes of city records by converting paper-based information into secure digital documents so they can keep up with the pace of electronic processes.

Before adding an electronic document management system, the City believed it was an easy "mark" by plaintiff attorneys since the City was often incapable of using in-house attorneys to defend itself against even patently frivolous lawsuits due to document handling inefficiencies. To resolve this issue, the City Attorney's Office decided to go digital. It combined eCopy document scanning software with the City's Interwoven document management and RainMaker Summit case management systems.

Now, by utilizing eCopy document scanning at a multifunction peripheral (MFP) or document scanner, paper records are electronically captured, annotated as necessary, converted to text searchable Adobe PDF format, and electronically filed in Interwoven, emailed or faxed using Captaris RightFax fax server software.

"eCopy has become such an integral part of our daily operations that we can barely remember working without it," said Linda Santos, law office manager, City of Torrance. "The transformation of our office could not have come at a better time. Los Angeles County courts initiated 'Fast Track' shortly after the City's eCopy implementation with a goal of moving 90 percent of cases to trial within one year, where historically cases had a five-year window. eCopy was an important contributor in the City's ability to meet these aggressive timelines."

Before adding eCopy, the City Attorney's office faced inefficiencies so severe that little legal work was getting completed in house, and the City was spending significant money to outsource 75 percent of its legal work. The primary issue was with no cohesive information management strategy and a completely paper-based workflow. Documents were difficult to locate and often only the attorney involved in a particular matter could find them.

The benefits of electronic document management to the City Attorney's Office have been staggering:

--  Nearly 300 cubic feet of file cabinets eliminated, easing City Hall
    space constraints.
--  Now, 95 percent legal work performed in house, saving outsourcing
--  Administrative staff savings estimated to be $240,000 annually.
"The City of Torrance has transformed workflows by enabling the people closest to work processes to add paper-based information directly into their electronic business systems," said Bill Brikiatis, director, media and analyst relations at eCopy. "As a result, the citizens of the City have benefited greatly. We congratulate the City of Torrance for their best practices excellence."

For more information on the City of Torrance's best practices implementation of eCopy, please see the case study at .

About eCopy, Inc.

eCopy, Inc. is an innovative provider of open and flexible solutions that rapidly integrate paper-based information into existing business processes and applications. With more than 50,000 units sold, eCopy is the market leader in MFP document imaging software. eCopy customers include GE, Time Warner Inc., Yahoo!, Nissan, Verizon Wireless, BP, Sprint, General Motors, Clifford Chance, Siemens, Cisco Systems, SAAB, and Sony Corporation. eCopy, Inc. is a global company headquartered in the United States, with subsidiaries in Japan and the UK, offices in Germany, France, Scandinavia, and Australia as well as sales operations in Mexico, Canada, Latin America, Singapore, and New Zealand. For more information, visit

eCopy is a trademark and eCopy ShareScan is a registered trademark of eCopy, Inc. All other referenced product names are trademarks of their respective owners.

Contact Information

  • Press and Industry Analyst Contact:

    Bill Brikiatis
    eCopy, Inc.
    Director, Media and Analyst Relations
    +1.603.881.4450 ext. 436
    Email Contact
    eCopy, Inc. Web site: