Airports Council International - North America

Airports Council International - North America

November 02, 2005 16:48 ET

Edmonton International Airport Receives ACI-NA 2005 Richard A. Griesbach Award of Excellence

SAN FRANCISCO--(CCNMatthews - Nov 2, 2005) -

Airports Council International-North America (ACI-NA) today recognized Edmonton International Airport as the Richard A. Griesbach Award of Excellence winner in the 2005 Airport Concessions Contest. In addition to the top honors, fourteen other airports were recognized for their superior concessions programs in categories including: Best Food and Beverage Program in North America, Best Retail/Specialty Program in North America and Most Innovative Concession in North America. The announcement was made during the joint ACI-NA/ Embry Riddle Airport Concessions Conference in San Francisco, in which the entire North American airport concessions industry is represented. This is the first time in contest history that the Griesbach Award of Excellence has gone to a Class B (small) airport.

Since its opening in November 2003, Edmonton International Airport's "Central Hall" has exceeded revenue expectations with the average annual revenue per enplaned passenger increasing nineteen percent during the first year of the program. The new program doubled the number of newsstands, increased the number of specialty stores, and introduced three additional food and beverage locations.

"The diverse food and beverage and retail outlets of Edmonton's Central Hall, coupled with a cozy 30-foot fireplace and seating create a comfortable passenger flow that encourages dining and shopping in a relaxed atmosphere," said Lauren Werner, Director of Economic and Associate Affairs. "This program has witnessed a 25 percent increase in retail sales and a 30 percent increase in gross food and beverage sales. That financial success, coupled with their increase in customer satisfaction levels, illustrates a truly successful airport concession program," she continued.

The contest, which began in 1998, is named for Richard A. Griesbach, a long-time industry professional in airport concession programs from the Metropolitan Washington Airports Authority. Previous winners of the prestigious Griesbach Award of Excellence include:

2004 - LaGuardia Airport
2003 - No winner
2002 - Philadelphia International Airport
2001 - Calgary International Airport
2000 - Minneapolis/St. Paul International Airport
1999 - Chicago O'Hare International Airport
1998 - Portland International Airport

The contest received over 50 entries from airports of all sizes throughout the U.S. and Canada. Entries are divided into three class sizes: Class A/B (small airports), Class C (medium airports) and Class D (large airports).

The winners of this year's awards include:

Overall Richard A. Griesbach Award of Excellence

Edmonton International Airport - Central Hall

Best Retail/Specialty Program

Class C
1st Place: Vancouver International Airport - U.S. Departures Concourse
2nd Place: San Antonio International Airport - Terminal 1

Class D
1st Place: Newark Liberty International Airport - Terminal C
2nd Place: Orlando International Airport - Main Terminal Building
Honorable Mention: George Bush Intercontinental Airport - Terminal C

Food and Beverage Program

Class C
1st Place: San Antonio International Airport - Terminal 1
2nd Place: Sacramento International Airport - Terminal A

Class D
1st Place: Ft. Lauderdale-Hollywood International Airport - Terminal
1, Concourse B
2nd Place: Cincinnati/Northern Kentucky International Airport -
Concourse C

Most Innovative Concession

Class C
1st Place: Louisville International Airport "Altitude: A Traveler's
2nd Place: Cincinnati/Northern Kentucky International Airport -
Concourse C

Class D
1st Place: Seattle Tacoma International Airport "Africa Lounge"
2nd Place: (tie) John F. Kennedy International Airport "Christmas in
New York"
2nd Place: (tie) Miami International Airport "Outdoor Advertising

Airports Council International - North America represents local, regional and state governing bodies that own and operate commercial airports in the United States and Canada. ACI-NA member airports enplane more than 95 percent of the domestic and virtually all the international airline passenger and cargo traffic in North America. Over 300 aviation-related businesses are also members of the association, which is the largest of the six worldwide regions of Airports Council International.

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