September 10, 2010 06:30 ET

The Education Sector Needs its Telecoms to Work Smarter and More Economically, says Natterbox

LONDON, UNITED KINGDOM--(Marketwire - Sept. 10, 2010) - Financial constraints placed on educational institutions in the current climate means the sector has to find innovative ways of saving money and telephone systems could be costing more than is necessary, according to Natterbox, provider of a cost effective hosted PBX service.

The set-up, and ongoing, costs associated with sophisticated telecoms systems can easily spiral out of control for any business but today's tough economic climate has hit the education sector hard. Natterbox's fixed annual fee, with no caps on mobile, landline or international calls, ensures budgets can be fixed and upheld and no expensive hardware will ever be needed. However, any institution with an internal PBX already in place can still typically save 15% or more on their telecoms charges with the SIP trunking service, which connects the existing exchange to the external telephone networks.

Schools, colleges and universities, especially those located across multiple sites, often need to quickly and easily transfer calls to the correct staff room or office but also ensure messages are taken, for calls to be returned when classes have finished. Natterbox's telecoms service addresses all of these complex needs in an easy to use system. Hosted on the internet, removing the need for equipment to be installed and maintained on site, Natterbox treats any device, whether a mobile, landline or computer, like a simple extension of the main phone line. Telephone calls can be forwarded to a number of offices or staff rooms, across multiple sites at the same time, meaning an institution's reception or head office doesn't have to try one line after another if there is no reply.

Parents can be reassured that, when calling, they won't have to wait on hold whilst a particular person is located or, if leaving a message, it will get to the right person, promptly. Natterbox's mobile voicemail, which can be easily programmed through the online dashboard, ensures messages are not missed by emailing a voice recording of the voicemail to one or a number of nominated users. This means urgent messages do not have to wait until office hours resume, it provides peace of mind for parents and also more time for busy office staff.

For more information about Natterbox and its innovative voice over IP services, visit

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