SOURCE: AIIM - The ECM Association

March 14, 2007 11:04 ET

Efficiency and Productivity Key Factors to Implementing Scanning and Capture Technologies

SILVER SPRING, MD -- (MARKET WIRE) -- March 14, 2007 -- AIIM - The Enterprise Content Management Association released results today from its new Industry Watch research study "Scanning and Capture Technologies 2007...Process Integration and ROI Enhancement." The study of over 1,000 executives, sponsored by ABBYY Software, Captaris, EMC Captiva, Kodak, Kofax and Visioneer, found that scanning and capture technologies are stable and in widespread use, yet, by no means "mature" industries. There still exists enormous opportunities relative to recognition, scanning automation, and process integration.

"If efficiency and productivity are the key business drivers for scanning and capture," states AIIM President John Mancini, "then it should come as no real surprise that 'justifying the investment' is a key obstacle that must be overcome in selling capture technologies." Mancini continues, "It is important that as these technologies (and the broader document and records space) become more 'mainstream' that these arguments be made in terms that are specific to actual experiences of the end user."

The survey also found two "change" obstacles that are clearly important to end users -- change management and integration of new technologies. "Interestingly, as users move along the implementation curve (i.e., heavy users rather than ad hoc)," reports Mancini, "they become even more aware of the change management obstacles. Many of these problems are the result of lack of training and education. This 'training gap' will become more acute as document and records technologies spread to a larger base within organizations."

The full report is available to AIIM Professional Members at

About the Survey

The 2007 Scanning & Capture survey was conducted in January of 2007 using an on-line survey instrument and the report was created through the collaborative efforts of readers of the AIIM Industry Watch blog ( This was the first time that AIIM has used a wiki to create a report, and we look forward to more reports being collaborative in nature and leveraging the knowledge of those who we serve as an association.

A total of 1045 company executives from the US, Canada, UK and other countries around the world participated in the survey. The survey has a large representation from sectors that have traditionally been very paper intensive -- state and local government, banking and finance, insurance, and utilities, oil, and gas. In this year's survey, there was also a large participation by service companies, as they are heavy users and implementers of capture and scanning technologies and provide a service to end users.

About the Sponsors

ABBYY Software

ABBYY Software, as a leading developer of document recognition, data capture, and linguistics technologies, provides the foundation for many of today's popular content management and capture solutions. ABBYY's product offerings include; FineReader Engine, Recognition Server, and FlexiCapture. FineReader Engine, a comprehensive SDK, includes a full spectrum of ABBYY's recognition technologies with functions in four major areas: full-page recognition, zonal recognition, PDF conversion and data capture. Meanwhile, Recognition Server, a server-based OCR and PDF conversion solution, provides API access for delivering scalable, reliable and rapidly deployable OCR functions with turn-key integration. Finally, the FlexiCapture line of data capture and forms processing technology allow users to locate and extract data from forms and semi-structured documents.

ABBYY licenses its award-winning OCR and recognition technologies to many market-defining capture and ECM vendors such as Banctec, EMC, EPSON, Freedom Scientific, Fujitsu, Hewlett Packard, Kofax, Microtek, Notable Solutions, OkiData, Panasonic, ReadSoft, Samsung Electronics, Stellent, and Toshiba. Visit us on the web at

Captaris, Inc.

Captaris, Inc. (NASDAQ: CAPA) is a leading provider of software products that automate business processes, manage documents electronically and provide efficient information delivery. Our product suite of Captaris RightFax, Captaris Workflow and Captaris Alchemy is distributed through a global network of leading technology partners. We have customers in financial services, healthcare, government and many other industries, and our products are installed in all of the Fortune 100 and many Global 2000 companies. Headquartered in Bellevue, Washington, Captaris was founded in 1982 and is publicly traded on the Nasdaq National Market under the symbol CAPA. For more information please visit

EMC Captiva

EMC Captiva (NYSE: EMC) is the leading global provider of input management solutions used to transform information from paper, fax, and electronic sources into business-ready electronic content. Captiva's suite of input management solutions meets the needs of organizations large and small and can readily scale from one department to a global enterprise. The comprehensive Captiva input management suite includes document capture, form processing, invoice processing, intelligent document recognition and classification, distributed capture, imaging solutions, and applications monitoring. Visit for more information.


Kodak's Document Imaging business is an industry leader and digital innovator committed to helping companies capture, manage, archive, and deliver critical business information. Kodak (NYSE: EK) is committed to providing a full complement of document scanners, software, solutions and services to meet the needs of customers worldwide. The award-winning KODAK Scan Station 100 turns documents into files for sharing anywhere on a network with convenience and ease through an intuitive color touch screen -- award-winning KODAK i1200 and i1300 Series Scanners deliver high image quality, speed, and affordability with the smallest operational workspace available and the new KODAK i1860 Scanner takes production scanning to greater heights. All KODAK Document Imaging products and solutions are backed by KODAK Service & Support, named Best Support Organization at the 2006 International Business Awards. Visit for more information.


Kofax, a division of DICOM Group plc (LSE: DCM), is a leading provider of information capture software. Kofax products enable organizations to automate business processes and streamline transactions by collecting paper documents, forms and e-documents from throughout organizations, transforming them into retrievable information, and exchanging it all with line-of-business applications, databases and archives. Kofax products are widely used in finance, government, insurance, healthcare, and a broad range of companies and agencies that must capture critical business information from paper and electronic documents and forms. Visit us on the web at


Visioneer provides a broad range of scanning solutions for the desktop, distributed and departmental document imaging markets as well as the mobile and remote business scanning segments. Visioneer and Xerox DocuMate high-performance business scanners and imaging software solutions offer users speed, image quality, advanced paper handling and ease-of-use with exclusive Visioneer OneTouch™ technology. Through a joint development project in January 2007, Visioneer and Kofax came together to create Visioneer OneTouch with Kofax VRS Technology -- an integrated software solution that combines the ease of Visioneer OneTouch scanning, with the superior image quality achieved with Kofax VRS™ (Virtual ReScan®) technology. Visit for more information.

About AIIM ( - The Enterprise Content Management Association

AIIM is the international authority on Enterprise Content Management (ECM) - the tools and technologies used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM enables four key business drivers: Continuity, Collaboration, Compliance, and Costs.

For over 60 years, AIIM has been the leading non-profit organization focused on helping users to understand the challenges associated with managing documents, content, records, and business processes. With 70,000 industry professionals as members, the association is international in scope, independent, implementation-focused, and, as the representative of the entire ECM industry -- including users, suppliers, and the channel -- acts as the industry's intermediary.

As a neutral and unbiased source of information, AIIM serves the needs of its members and the industry by providing educational opportunities, professional development, reference and knowledge resources, networking events, and industry advocacy. Visit the ECM Industry Watch BLOG at

Contact Information

  • Contact:

    Beth Mayhew
    Director of Marketing
    AIIM - The ECM Association
    1100 Wayne Avenue, Suite 1100, Silver Spring, MD 20910
    Email Contact