Quarter Highlights -- Total revenue up 14% from the comparable year-ago quarter -- Recurring revenue up 22% from the comparable year-ago quarter -- Cash flow from operations of $7.3 million for the first six months -- Total cash and cash equivalents of $12.2 million at end of quartereGain Communications Corporation (
New Hosting and License Bookings(1) -- New hosting and license bookings for the second quarter of fiscal year 2011 were $5.4 million, an increase of 29% from the comparable year-ago quarter. Of the total new hosting and license bookings in the second quarter of fiscal year 2011, 44% were from new hosting bookings and 56% were from new license bookings, compared to 29% from new hosting bookings and 71% from new license bookings in the comparable year-ago quarter. -- New hosting and license bookings for the six months ended December 31, 2010 were $13.6 million, an increase of 62% from the same period last year. Of the total new hosting and license bookings for the six months ended December 31, 2010, 25% were from new hosting bookings and 75% were from new license bookings, compared to 38% from new hosting bookings and 62% from new license bookings in the same period last year.New milestones, products and industry recognition
-- eGain was named again to Software Magazine's 500 list of the world's largest software and service providers, advancing by 49 slots in 2010, compared to 2009. -- eGain introduced eGain Multisearch™, a unique all-in-one search capability. The technology combines federated search, multifaceted navigation and best-agent process expertise behind the ubiquitous search box for radically better findability and ease of use.Customer Momentum eGain continued to build new and expanded existing relationships with a wide range of enterprise customers during the second quarter of fiscal year 2011. Notable new or expanded customer relationships include:
-- A fortune 100 insurance company -- One of the largest health insurers in the United States -- A leading full-service outsourcing provider to the global financial industry -- One of the largest combination natural gas and electric utilities in the United States -- A leader in the global hospitality industry -- A multinational telecommunications group -- One of the largest grocery retailers in the United StatesGuidance We are raising our revenue guidance for fiscal year 2011. For fiscal year 2011 we currently expect a year-over-year increase in total revenue of between 25% and 30% up from the previously provided range of between 20% and 25%. In addition, we currently expect to be profitable on an operating basis and generate positive cash flows from operations in fiscal year 2011 and plan to invest a significant portion of our anticipated top-line growth back into growing our distribution capability. (1) We define New Hosting and License Bookings as new contractual commitments (excluding renewals) received by the company for the purchase of product licenses and hosting services. Such contracts are not cancelable for convenience but may be subject to termination by our customers for cause or breach of contract by us. Furthermore, because we offer a hybrid delivery model, the mix of new license and hosting business in a quarter could also have an impact on our revenue in a particular quarter. Due to effects that these trends have on our short-term revenue and profitability, we believe that it is useful to disclose New Hosting and License Bookings detail in this and future financial releases. We use this metric internally to focus management on the productivity of the sales team and period-to-period changes in our core business. Therefore, we believe that this information is meaningful and helpful in allowing individuals to better assess the ongoing nature of our core operations. About eGain Communications Corporation eGain (
eGain Communications Corporation Consolidated Balance Sheets (in thousands) (unaudited) December 31, June 30, 2010 2010 ------------ ------------ ASSETS Current assets: Cash and cash equivalents $ 12,228 $ 5,733 Restricted cash 13 13 Accounts receivable, net 2,944 2,955 Prepaid and other current assets 619 512 ------------ ------------ Total current assets 15,804 9,213 Property and equipment, net 970 869 Goodwill, net 4,880 4,880 Other assets 882 354 ------------ ------------ Total assets $ 22,536 $ 15,316 ============ ============ LIABILITIES AND STOCKHOLDERS' (DEFICIT) EQUITY Current liabilities: Accounts payable $ 792 $ 1,146 Accrued compensation 1,980 1,987 Accrued liabilities 1,644 1,946 Current portion of deferred revenue 6,446 4,917 Current portion of capital lease obligation 99 157 Current portion of bank borrowings 52 115 ------------ ------------ Total current liabilities 11,013 10,268 Deferred revenue, net of current portion 516 186 Capital lease obligation, net of current portion -- 28 Related party notes payable 9,282 8,724 Other long term liabilities 269 273 ------------ ------------ Total liabilities 21,080 19,479 ------------ ------------ Stockholders' (deficit) equity: Common stock 22 22 Additional paid-in capital 323,545 323,700 Notes receivable from stockholders (80) (79) Accumulated other comprehensive loss (681) (596) Accumulated deficit (321,350) (327,210) ------------ ------------ Total stockholders' (deficit) equity 1,456 (4,163) ------------ ------------ Total liabilities and stockholders' (deficit) equity $ 22,536 $ 15,316 ============ ============ eGain Communications Corporation Condensed Consolidated Statements of Operations (in thousands, except per share amounts) (unaudited) Three Months Ended Six Months Ended December 31, December 31, ------------------ ------------------ 2010 2009 2010 2009 -------- -------- -------- -------- Revenue: License $ 2,677 $ 2,516 $ 10,037 $ 4,470 Recurring 5,236 4,292 9,686 8,276 Professional services 1,563 1,504 2,839 3,541 -------- -------- -------- -------- Total revenue 9,476 8,312 22,562 16,287 Cost of license 7 83 21 151 Cost of recurring 1,288 1,129 2,521 2,281 Cost of professional services 1,482 1,336 2,709 2,631 -------- -------- -------- -------- Gross profit 6,699 5,764 17,311 11,224 -------- -------- -------- -------- Operating costs and expenses: Research and development 1,343 1,285 2,757 2,455 Sales and marketing 2,916 2,350 6,430 4,784 General and administrative 785 731 1,589 1,517 -------- -------- -------- -------- Total operating costs and expenses 5,044 4,366 10,776 8,756 -------- -------- -------- -------- Income from operations 1,655 1,398 6,535 2,468 Interest expense, net (286) (279) (562) (556) Other income / (expense), net (310) 36 (29) 30 -------- -------- -------- -------- Income before income taxes 1,059 1,155 5,944 1,942 Provision for income taxes (45) (94) (84) (94) -------- -------- -------- -------- Net Income $ 1,014 $ 1,061 $ 5,860 $ 1,848 ======== ======== ======== ======== Per share information: Basic net income per common share $ 0.05 $ 0.05 $ 0.27 $ 0.08 ======== ======== ======== ======== Diluted net income per common share $ 0.04 $ 0.04 $ 0.24 $ 0.08 ======== ======== ======== ======== Weighted average shares used in computing basic net income per common share 22,031 22,205 22,078 22,209 ======== ======== ======== ======== Weighted average shares used in computing diluted net income per common share 24,549 24,232 24,256 22,444 ======== ======== ======== ========
Contact Information: Company Contact: Jamie Abayan 650-230-7532 PR@eGain.com CCG Investor Relations Contact: Kalle Ahl, CFA Account Manager 646-833-3417 kalle.ahl@ccgir.com