eGain Announces Third Quarter Fiscal 2007 Earnings Call

MOUNTAIN VIEW, CA -- (MARKET WIRE) -- April 27, 2007 -- eGain Communications Corporation (OTCBB: EGAN), a provider of customer service and contact center software for in-house or on-demand deployment, will announce financial results for the third quarter ended March 31, 2007 on Thursday, May 10, 2007 after the close of market.

Management of eGain will host a conference call that day to discuss the results at 2:00 p.m. (Pacific) / 5:00 p.m. (Eastern).

This call will be webcast and can be accessed from the Investor Relations section of eGain's web site at www.egain.com. A replay will be available following conclusion of the call on eGain's Investor Relations web site or for one week at the following number: (703) 925-2533 (international) or (888) 266-2081 (domestic) with ID# 1060527.

About eGain

eGain (OTCBB: EGAN) is a leading provider of customer service and contact center software for in-house or on-demand SaaS deployment. Trusted by prominent enterprises worldwide, eGain has been helping businesses achieve and sustain customer service excellence for more than a decade.

Headquartered in Mountain View, California, eGain has an operating presence in 18 countries and serves more than 800 enterprise customers worldwide. To find out more about eGain, visit www.eGain.com or call the company's offices: 800-821-4358 (United States), 1753-464646 (UK and rest of Europe).

About eGain Service

eGain Service is the industry's most comprehensive customer interaction hub software suite and the first solution to support short message service (SMS) customer service interactions, as well as next-generation web self-service, chat, cobrowsing, email, fax, postal mail, notification management, call tracking and resolution, knowledge management, and service fulfillment.

Available for on-premise or on-demand SaaS deployment, eGain Service is built on eGain CIH™ Platform, the industry's most comprehensive, integrated and flexible customer interaction hub platform. Based on a 100% J2EE architecture, it includes out-of-the-box integration with leading business applications, content management systems, and call center infrastructure solutions. With its fine-grained service-oriented architecture (SOA), eGain CIH platform enables rapid development of powerful applications.

For more information about eGain Service, please visit: http://www.egain.com/products/multichannel_service.asp

Note: eGain is a registered trademark, and the other eGain product and service names appearing in this release are trademarks or service marks, of eGain Communications Corp. All other company names and products are trademarks or registered trademarks of their respective companies.

Contact Information: eGain Communications: Jamie Abayan Phone: 650-230-7532 Email: pr@egain.com Investor relations: Email: iregain@egain.com