Contact Information: eGain media contact: Connie Pheng Phone: 650-230-7449 Email: cpheng@egain.com Software 500 Contact: Tracy Kunichika Software 500 Project Leader Email: tracyk@softwaremag.com
eGain Named to Software Magazine's Annual "Software 500" List for Sixth Year in a Row
Software Magazine Ranks eGain as One of the World's Largest Software Companies
| Source: eGain
MOUNTAIN VIEW, CA--(Marketwire - October 21, 2008) - eGain Communications Corporation (OTCBB : EGAN ), the top-rated provider of multichannel customer service and
knowledge management software, proven on-premise or on-demand, announced
its inclusion today in the 2008 Software 500, Software Magazine's list of
the world's premier software and services providers.
Directed towards medium to large enterprises, their IT professionals,
software developers, and business managers, the Software 500 is a
revenue-based ranking of the world's largest software and service
providers. More specifically, it is based on the total worldwide software
and services revenue for 2007 including revenues from software licenses,
maintenance and support, training and software-related services and
consulting. "The 2008 Software 500 results show that revenue growth in the
software and services industry was healthy, with total Software 500 revenue
of $451.8 billion worldwide for 2007 representing 14.7% growth from the
previous year," said John P. Desmond, editor of Software Magazine and
Softwaremag.com. "Just this year, we have added over 100 new companies to
the list which we consider a quick reference to vendor viability."
"Being named for the sixth year in a row to the Software 500 is an honor
for eGain," said Ashu Roy, CEO of eGain. "eGain's inclusion in this list
for the past several years demonstrates robust and growing demand for
multichannel customer service and knowledge management software and
services."
The Software 500 list is published online at www.softwaremag.com.
About Digital Software Magazine, the Software Decision Journal, and
Softwaremag.com
Digital Software Magazine, the Software Decision Journal, has been a brand
name in the high-tech industry for 30 years. Softwaremag.com, its Web
counterpart, is the online catalog to enterprise software and the home of
the Software 500 ranking of the world's largest software and services
companies, now in its 26th year. Software Magazine and Softwaremag.com are
owned and operated by King Content Co.
About eGain
eGain (OTCBB : EGAN ) is the top-rated provider of customer service and
contact center software for in-house or on-demand deployment. For more than
a decade, the world's largest companies have relied on eGain to transform
their traditional call centers, help desks, and web customer service
operations into multichannel customer interaction hubs. Based on the Power
of One™, the concept of one unified platform for multichannel customer
interaction and knowledge management, these hubs enable dramatically
improved customer experience, end-to-end service process efficiencies,
increased sales, and enhanced contact center performance.
Headquartered in Mountain View, California, eGain has an operating presence
in 18 countries and serves more than 800 enterprise customers worldwide. To
find out more about eGain, visit www.eGain.com or call the company's
offices: 800-821-4358 (US headquarters), 1753-464646 (UK and Continental
Europe).
eGain, the eGain logo, and all other eGain product names and slogans are
trademarks or registered trademarks of eGain Communications Corp. in the
United States and/or other countries. All other company names and products
mentioned in this release may be trademarks or registered trademarks of the
respective companies.