SOURCE: Electric Insurance Company

Electric Insurance Company

April 14, 2009 09:00 ET

Electric Insurance Company Extends Agreement With TeleGlass National

Glass Coverage Feature Takes the Pain Out of Broken or Chipped Windows

BEVERLY, MA--(Marketwire - April 14, 2009) - Electric Insurance Company, a national, leading provider of personal and commercial lines insurance products, announced today that it has extended its agreement with TeleGlass National to provide mobile glass repair service and zero-cost glass repairs for policyholders (in states where permitted by law). An additional benefit of the program provides for full replacement glass coverage at no out of pocket expense other than the policy deductible.

Should an Electric Insurance Company policyholder experience a cracked, broken, or chipped window on their automobile, policyholders simply call the toll-free number listed on their policy to report the incident. They indicate when and where they would prefer to have their window repaired or replaced, and a specialist is dispatched accordingly.

Electric Insurance Company selected TeleGlass National, the leading national auto glass service delivery system of its kind in the United States, to administer the program. Electric Insurance Company chose TeleGlass because of its thorough understanding of the auto glass repair and replacement process, and its ability to deliver fast, reliable, high quality service throughout the United States.

"At Electric Insurance our goal is to deliver insurance products that improve the lives of our policyholders," said Maureen Hegarty, vice president of claims at Electric Insurance. "We are always looking for ways to provide an enhanced level of service and coverage to our insureds. This glass coverage feature is just another example of that. Most importantly, this focus on continuous improvement is paying off. Based on a 2008 survey, over 99% of our policyholders who have had a claim would renew with Electric Insurance Company based on their experience."

"TeleGlass National is proud to be a service provider to a company like Electric Insurance. Our company philosophies and daily activities are in sync with a complete focus on satisfying the consumer in need of auto glass replacement," according to Managing Director, Sheila O'Toole. "We will continue to work closely with Electric Insurance to improve and enhance the services offered to their insured through advances in technology and a service delivery system comprised of best in class auto glass professionals."

About TeleGlass National

TeleGlass National ( provides end-to-end auto glass repair and replacement service solutions for auto insurance companies and their policyholders. Our business model is built upon a thorough understanding of the auto glass repair and replacement process, delivering fast, reliable, high quality autoglass service throughout the country. TeleGlass has administered auto glass service programs for insurance carriers throughout the country for over a decade, and our experienced team understands the detailed needs of car owners, Insurers, and glass providers.

About Electric Insurance Company

Electric Insurance Company ( is a national, leading provider of personal and commercial lines insurance products. Established in 1966 to specifically serve GE employees, Electric Insurance now extends its superior personal lines products and outstanding service to discerning consumers inside and outside of the GE community. Electric Insurance Company -- with credit ratings of "A" from A.M. Best and Standard & Poor's -- offers its auto, homeowners, condo, renters, and umbrella insurance through the web, select independent agents, or by calling 800.227.2757.

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