Elemica Expands Conference Agenda With Presentations on Demand Capture and Differentiated Customer Service

WAYNE, PA--(Marketwired - Sep 1, 2015) -  Elemica, the leading Supply Chain Operating Network provider for the process industries, announces agenda additions to the company's upcoming IGNITE 2015 North American Supply Chain Conference, which takes place on the 20^th of October in Philadelphia. The conference features client case studies, industry analyst presentations, entrepreneur insights and leading consultants discussing next-generation business networks, sustainability, social media in the supply chain, overcoming obstacles to change and innovation, the future of transportation, and more. Attendees will learn how to win the market through robust technologies and high performance supply chain strategies.

"With the wealth of experience and expertise to be shared by leaders at our event, I'm confident participants will be inspired to develop next-generation capabilities within their organizations and become the supply chain heroes they desire to be," said Ed Rusch, VP Corporate Marketing at Elemica. "IGNITE'S actionable information will spark attendees with the knowledge they need to fuel their supply chain networks in order to capture greater business value and drive innovation that delivers on their strategic goals."

The additional presentations include:

• Touchless Demand Capture: Increasing Overall Order-to-Cash by Dorothy Lellek, Head of NA Supply Chain at Lonza. Dorothy will discuss how her team identifies and implements business process automation that harmonizes and streamlines operations, while ensuring internal controls and master data are consistently applied globally. Her case study will present how Lonza uses Elemica's touchless demand capture solution to streamline productivity and speed order-to-cash.

• Overcoming Obstacles: The Journey to Differentiated Customer Service by Margaret Berger, VP of Customer Service at Berry Plastics. Margaret will discuss how converting a customer service strategy into customer service excellence holds many challenges, but the payoff is worth it. Her case study will present how Berry Plastics builds a flexible, agile customer-centric organization that ensures loyalty by proactively anticipating customer's needs and exceeding them. 

Elemica IGNITE takes place on October 20, 2015 at the Chemical Heritage Foundation in Philadelphia, PA. The conference includes an entertaining pre-event dinner, show and cocktail reception the evening prior at World Café Live. A limited number of seats are available for the event. To claim your spot, please register at www.elemicaignite.com.

About Elemica

Elemica is the leading Supply Chain Operating Network for the process industries. Elemica transforms supply chains by replacing manual and complex approaches with efficient and reliable ones. Launched in 2000, customers like BASF, BP, Continental, The Dow Chemical Company, DuPont, The Goodyear Tire & Rubber Company, LANXESS, Michelin, Shell, Solvay, Sumitomo Chemical, Wacker and more process nearly $400B in commerce value annually on the network. Elemica drives bottom line results by promoting reduced cost of operations, faster process execution, automation of key business processes, removal of transactional barriers, and seamless information flow between trading partners. For more information, visit www.elemica.com.