SOURCE: AltiGen Communications

AltiGen Communications

February 26, 2015 08:05 ET

Elite Marketing Selects AltiGen's MaxCS Private Cloud

SAN JOSE, CA--(Marketwired - Feb 26, 2015) - AltiGen Communications, Inc. (OTCQX: ATGN), a leading provider of premise and cloud-based IP-PBX and Contact Center solutions, today announced that Elite Marketing has deployed its MaxCS Private Cloud IP PBX solution.

Elite Marketing Group/Insurance Designers was founded in 1986 with the goal of providing independent agents and financial professionals access to the best products, service, and support. Their team includes Chartered Life Underwriters, Chartered Financial Consultants, and Certified Financial Planners.

As the industry has changed and evolved, Elite Marketing has made a commitment to offer the best from trusted carriers combined with in house expertise and cutting edge technology. Elite Marketing's only goal is to help their clients' businesses flourish.

When Elite Marketing began to evaluate new business phones systems, a "must have" requirement was a cloud-based solution able to deliver on all of the capabilities to support their business -- now and in the future. 

AltiGen's MaxCS Private Cloud met all of the key functional and business requirements. The MaxCS multi-level auto attendant enables customer calls to be routed to the right people -- right away. The PC phone client allows employees to see all caller information, prioritize calls, and even set automated personal call handling rules to improve customer service. And the mobility features enable customers to contact employees regardless of their location. 

"We were looking for a complete business communications solution to meet our immediate requirements and which could also scale to address our expanding needs as our business grows," said Tom Archer, President of Elite Marketing. "MaxCS was the obvious choice."

In addition to a the appeal of AltiGen's Max CS system, Elite Marketing needed a solution provider who would be able to not only support the system but deliver added value. Selecting AVATAR TechVentures, an AltiGen partner since 1998, was an easy decision. "AVATAR's experience with the AltiGen system was a key factor, but so was AVATAR's dedication to continuing to consult with us and address new needs and ways to improve our client services," said Archer. 

"Elite Marketing is an innovative, forward thinking company focused on delivering exceptional value to their clients," said Mike Plumer, AltiGen's VP of Sales. "We are pleased that they chose MaxCS Private Cloud as their business communications solution." 

About AltiGen Communications
AltiGen Communications, Inc. (OTCQX: ATGN) is a leading provider of premise and cloud-based IP-PBX and Contact Center solutions. With thousands of customers around the world, AltiGen solutions are designed for high reliability, ease of use, seamless integration to Microsoft infrastructure technologies, and are built on a scalable, open standards platform. AltiGen's worldwide headquarters is in Silicon Valley, California. For more information, call 1-888-ALTIGEN or visit the web site at www.altigen.com.

About AVATAR TechVentures
Representing AltiGen Communications since 1998, AVATAR offers a range of innovative communications solutions and service options to fit the unique and various needs of our customers. Organizations require communications systems that are flexible and allow a more personal experience among customers and employees. Our team of highly-trained employees go 'beyond different' to deliver not only innovation, but exceptional service after the sale. For more information, call 1-866-818-3524 or visit our Website at www.avatartechventures.com.

Trademarks
Copyright 2013 AltiGen Communications, Inc. All rights reserved. Product names, logos, brands, and other trademarks featured or referred to within this press release are the property of their respective trademark holders.

Safe Harbor Statement
This press release contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, including, without limitation, statements regarding the continued success of our premise and cloud based IP-PBX and Contact Center solutions and our capabilities to meet the current and future business needs of customers such as Elite Marketing. Any forward-looking statements contained in this press release are also subject to unknown risks and uncertainties, including but not limited to, risks related to AltiGen's limited operating history. For a more detailed description of AltiGen's performance, please refer to AltiGen's audited Annual Report filed with the OTCQX over-the-counter market for the fiscal year ended September 30, 2014. Since these statements involve risks and uncertainties and are subject to change at any time, the Company's actual results could differ materially from expected results. Forward-looking statements speak only as of the date the statement was made. The Company does not undertake any obligation to update any forward-looking statements.