-- Three Behavioral Analytics™ Service contracts totaling $24.5m (2
new contracts and 1 renewal)
-- Five ICS Managed Services contracts totaling $6.2m (1 new contract
and 4 renewals)
eLoyalty expects to recognize the majority of the managed services revenues
over the next three years.
About eLoyalty
eLoyalty enables its customers to achieve breakthrough results with
revolutionary analytics and implementation of advanced VoIP applications.
eLoyalty's principal offerings include the Behavioral Analytics™ Service
and Integrated Contact Solutions (ICS).
Safe Harbor Statement
This press release contains forward-looking statements within the meaning
of the Private Securities Litigation Reform Act of 1995, including
statements regarding anticipated financial results and other matters that
are not strictly historical in nature. These forward-looking statements
are based on current management expectations, forecasts and assumptions,
and are subject to risks and uncertainties that could cause actual results
to differ materially from those expressed or implied by the forward-looking
statements. The risks, uncertainties and other factors that might cause
such a difference include those described under "Forward-Looking
Statements" and "Risk Factors" in eLoyalty's Form 10-K, Form 10-Q and other
filings with the U.S. Securities and Exchange Commission. Readers are
cautioned not to place undue reliance on forward-looking statements. They
reflect opinions, assumptions and estimates only as of the date they are
made, and eLoyalty Corporation undertakes no obligation to publicly update
or revise any of these forward-looking statements, whether as a result of
new information, future events or circumstances or otherwise.
Contact Information: Contact: eLoyalty Corporation Bill Noon Vice President, Chief Financial Officer (847) 582-7019