SOURCE: ENABIL Solutions Ltd.

ENABIL Solutions Ltd.

July 30, 2015 00:00 ET

ENABIL Solutions Selected by Dhiraagu for Next Generation Convergent Charging and Customer Care Platform

CALGARY, AB--(Marketwired - July 30, 2015) - Following a competitive process, ENABIL Solutions today announced that it was selected as a technology partner by Dhiraagu, a telecommunications company and subsidiary of Batelco, located in the Maldives. ENABIL will implement and manage the operator's next-generation convergent charging, customer and billing care, and service control plane which will be delivered through a private cloud model. The platform is based on Oracle's business support system (BSS) technology and will include convergent charging, customer and billing care, and service control plane.

Dhiraagu required a robust convergent charging platform and a mature, qualified partner who understood and could meet their functional and service level requirements based on their unique geographical location. This drove their selection of the private cloud model offered by ENABIL reinforced with their experience with the Oracle Communications solution and extensive experience in implementations and managed services. The solution will:

  • Provide convergence across all lines of business including mobile, fixed line/broadband and IPTV
  • Offer the flexibility to manage changing market requirements and support the rapid release of new services
  • Enable a measurable reduction in IT operations and maintenance costs

The solution utilizes the core Oracle Communications BSS technology, including Oracle Communications Converged Charging and Policy Solution, Oracle Communications Billing and Revenue Management featuring Elastic Charging Engine, and Oracle Communications Network Charging and Control. The Oracle solution will be enhanced by ENABIL's Customer Experience Manager (CEM), a web-based, fully extendible product which offers a level of control and information accessibility that can provide a rich experience for the end user.

"The flexibility of Oracle's billing solution together with ENABIL's customer care system will allow us to improve services, offer more range of services with improved flexibility and allow customers to take better control of the services," said Mohamed Abdul Gadir, Acting Director, Information Systems at Dhiraagu. "This new CBS system is a great platform for our customers, as it gives us greater flexibility, improving the time taken for us to launch new services."

"We are thrilled to have been selected by Dhiraagu as their customer care and billing partner," said Sandy Wiersma, Vice-President, Sales and Marketing at ENABIL Solutions. "Dhiraagu's selection provides a strong endorsement of our business and service model. Clearly, being the established market leader in the Maldives has some very unique challenges. We could not be more proud of our team's ability to meet these challenges head on and instill the required confidence that Dhiraagu needed to select ENABIL."

"As they plan to grow their businesses in new and different ways, communications service providers (CSPs) need to be able to react quickly to demand and have the flexibility to scale. With our private cloud deployment options, we are making sure they can accomplish this," said Carl DCosta, vice president, Alliances & Channels for Oracle Communications. "Oracle Communications, together with ENABIL and other partners, is giving CSPs like Dhiraagu the ability to grow and change by enabling their core systems, like billing, to keep up with their ambitions."

For over 25 years, ENABIL has been delivering leading edge, mission critical applications to communications service providers. The company is a Gold level member of Oracle PartnerNetwork (OPN) and has achieved Specialization in Oracle Communications Billing and Revenue Management.

About ENABIL Solutions

ENABIL Solutions is a privately held technology and professional services organization with headquarters in Calgary, Alberta, Canada and has a team of more than 160 professionals working from offices in Canada, Europe, India and the United Arab Emirates.

Customer Inspired. Exceptional Results.


DHIRAAGU PLC is the leading and the largest telecommunication operator offering a comprehensive range of mobile, fixed, broadband and data services throughout Maldives. With 9 strategically located operation centres throughout the country, the company has the biggest presence in the country. This is also augmented by the largest retail and distribution network.

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About Oracle PartnerNetwork

Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specialization. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit


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Contact Information

  • Contact Information:

    ENABIL Solutions
    Sandor (Sandy) Wiersma
    Vice President - Sales and Marketing