SOURCE: ENABIL Solutions Ltd.

ENABIL Solutions Ltd.

July 15, 2015 03:00 ET

ENABIL Solutions Selected by Sure for Cloud-Delivered Convergent Charging and Customer Care Platform

CALGARY, AB--(Marketwired - July 15, 2015) - Following a competitive process, ENABIL Solutions today announced that it was selected by Sure, a telecommunications company and subsidiary of Batelco, to implement and manage the operator's next-generation convergent charging and customer care platform, which will be delivered through a private cloud model. The platform is based on Oracle's business support system (BSS) technology, and will include convergent charging, customer and billing care, and service control plane.

Sure required a cost-effective, mature and pre-integrated system to streamline its operations, and one that could be deployed with a low upfront cost and quickly to get a faster time to value on its investment. This drove their selection of the private cloud model offered by ENABIL, which includes the Oracle technology, along with the professional services and managed services from ENABIL. The solution will:

  • Provide convergence across all lines of business including mobile, fixed line/broadband and IPTV
  • Offer the flexibility to manage changing market requirements and support the rapid release of new services
  • Enable a measurable reduction in IT operations and maintenance costs

The solution utilizes the core Oracle Communications BSS technology, including Oracle Communications Converged Charging and Policy Solution, Oracle Communications Elastic Charging Engine, and Oracle Communications Network Charging and Control. The Oracle solution will be enhanced by ENABIL's Customer Experience Manager (CEM), a web-based, fully extendible product which offers a level of control and information accessibility that can provide a rich experience for the end user.

"The flexibility of ENABIL's customer care and billing platforms can allow us to bring new promotions more rapidly to market, increase the efficiency of our operations through greater automation and offer more innovative products and services," said Eddie Saints, Chief Executive of Sure. "These improvements will be great for our customers and can provide a competitive advantage for us as grow our business in The Channel Islands and Isle of Man."

"We are very proud to have been chosen by Sure as their customer care and billing partner," said Sandy Wiersma, Vice-President - Sales and Marketing at ENABIL Solutions. "It is a testament to the ENABIL team and our ability to be responsive, creative and cost-effective…qualities that are aligned with the Sure brand. The Sure partnership launches ENABIL's first technology implementation in conjunction with managed services outside of North America."

"We know that communications service providers (CSPs) today are looking to simplify IT operations, improve business agility and time to value, and gain greater overall financial flexibility especially in their core business functions like billing. The cloud can be the catalyst to help them get there," said Carl DCosta, vice president, Alliances & Channels for Oracle Communications. "Oracle Communications, together with ENABIL and other partners, is now making this possible for CSPs like Sure with the private cloud deployment option, helping them to achieve these benefits and bring new innovation to even the most critical business functions."

For over 25 years, ENABIL has been delivering leading edge, mission critical applications to communications service providers. The company is a Gold level member of Oracle PartnerNetwork (OPN) and has achieved OPN Specialization in Oracle Communications Billing and Revenue Management.

About ENABIL Solutions

ENABIL Solutions is a privately held technology and professional services organization with headquarters in Calgary, Alberta, Canada and currently has a team of more than 160 professionals working from Canada, Europe, India and the United Arab Emirates.

Customer Inspired. Exceptional Results.

About Sure

Sure is a supplier of telecommunication services in three major offshore jurisdictions: Guernsey, Jersey and the Isle of Man. Across the islands, the business delivers mobile, broadband, fixed line, data centre and enterprise solutions to consumers, corporate and public sector clients. It specializes in off-shore connectivity, enabling those companies that operate in the islands to reliably and efficiently connect and transact with their global partners. Serving the communities where we operate is at the heart of our approach, and we are committed to behaving in an ethical and socially responsible manner.

In April 2013, Sure was acquired by The Batelco Group, a leading telecoms company that operates in 17 countries with strategic clusters in the Middle East, Monaco, Indian Ocean, Channel Islands and the South Atlantic.

About Oracle PartnerNetwork
Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit


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Contact Information

  • Contact Information:

    ENABIL Solutions
    Sandor (Sandy) Wiersma
    Vice President - Sales and Marketing