TORONTO, ONTARIO--(Marketwired - July 9, 2013) - Enbridge Gas Distribution (TSX:ENB) (NYSE:ENB) reminds customers about important safety tips related to flooding and natural gas equipment.
Anyone who smells natural gas or is aware of damage to natural gas equipment is advised to leave the area and call the Enbridge Gas Distribution Emergency Number at 1-866-763-5427. Emergency calls will receive top priority.
Natural gas appliances and meters or regulators that are fully or partially submerged as a result of flooding pose a potential safety risk, even if there is no smell of gas, and should also be called in to the Enbridge Gas Distribution 24-hour Emergency Number at 1-866-763-5427.
Enbridge is advising customers not to enter any flooded areas with electrically-operated gas fired equipment due to a potential electrical shock hazard, which may cause severe injury or death.
In some cases, flooding can impact sewer lines. Before doing any work to clear a blocked sewer line beyond the outside walls of a building, it is very important to call Ontario One Call at 1-800-400-2255 to request a free Natural Gas Sewer Safety Inspection. It is possible that some natural gas lines could intersect with sewer service lines. A serious safety issue may result if tools used to clear the sewer service line damage a natural gas line, causing a gas leak.
Flooding can impair the effectiveness of safety devices installed in natural gas equipment and appliances. If natural gas equipment has come into contact with water, customers will need to contact a licensed Heating, Ventilation and Air Conditioning (HVAC) contractor or your service provider or equipment manufacturer, to have the affected appliance(s) serviced or repaired. Enbridge does not provide this service.
Customers can locate a contractor through the Heating, Refrigeration and Air Conditioning Institute of Canada website at www.hrai.ca or in the phone book under Heating Contractors or Appliances - Sales & Services.
Enbridge Gas Distribution Inc. has a more than 160-year history and is Canada's largest natural gas distribution company. It is owned by Enbridge Inc., a Canadian-based leader in energy transportation and distribution and one of the 2013 Global 100 Most Sustainable Corporations. Enbridge Inc. has been selected as one of Canada's Greenest Employers for 2013 and is one of Canada's Top 100 Employers. Enbridge Gas Distribution and its affiliates distribute natural gas to two million customers in Ontario, Quebec, New York State and New Brunswick. For more information, visit www.enbridgegas.com.
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