Enghouse Systems Limited

Enghouse Systems Limited
Syntellect Inc.

Syntellect Inc.

April 03, 2009 17:00 ET

Enghouse Acquires Trio Enterprises AB of Sweden

$7 Million Acquisition Expands Enghouse Market Reach To Northern Europe

MARKHAM, ONTARIO and PHOENIX, ARIZONA and STOCKHOLM, SWEDEN--(Marketwire - April 3, 2009) - Enghouse Systems Limited (TSX:ESL), today announced its acquisition of the business and shares of Trio Enterprises AB. The acquisition was completed by Enghouse and certain of its subsidiaries including Syntellect Inc., for a purchase price of approximately $7.0 million. Trio's 2008 annual revenues were approximately $15.0 million.

"We are very pleased with the acquisition of Trio," said Stephen Sadler, Chairman & CEO of Enghouse. "The acquisition of this well known industry leader will allow Enghouse to continue growing our global presence and expand to new markets in Sweden, Norway and Denmark."

Steve Dodenhoff, President of Syntellect added, "Trio's significant Scandanavian market share, distribution channels, market focus and technology portfolio are a perfect complement to Syntellect's core business. The combined organization, capabilities and product portfolio will be able to address the full spectrum of market opportunities in the Unified Communication and contact center space."

Syntellect and Trio have a strong tradition of experience and expertise delivering switch independent Interactive Voice Response and Contact Center solutions. Trio's 15-year history as the leading provider of Enterprise Communication, presence, call and message management solutions in the Nordic region further enhances the combined companies' complementary product portfolio and efforts in meeting the growing Unified Communications marketplace. Both companies enable the delivery of truly open-contact center solutions.

About Syntellect

Syntellect Inc. helps its customer base create, maintain and continuously improve superior end-to-end service for their customers - personalized service that values their preferences from the way they contact a business to the level of help desired. Syntellect measures its success by its ability to implement and continuously support solutions for its customers. With two decades of pioneering leadership and thousands of solutions deployed globally, Syntellect is a premier provider of enterprise-class contact center solutions for the utilities, financial services, government, high-technology, help desk, consumer products, and healthcare industries.

Syntellect is headquartered in Phoenix, Arizona, with additional offices in North America and the United Kingdom. For more information about Syntellect, Inc. visit www.syntellect.com.

About Enghouse

Enghouse Systems Limited is a leading global provider of enterprise software solutions serving a variety of vertical markets. Its strategy is to build a large diverse enterprise software company through strategic acquisitions and managed growth. Enghouse shares are listed on the Toronto Stock Exchange under the symbol "ESL".

About Trio Enterprises

Trio develops telephony systems that help companies maintain high standards of service and availability. Currently, Trio has approximately 1,500 installations in Scandinavia. Trio handles company's customer contacts and helps employees focus on what they do best - managing customer contacts. Trio's solutions are scaleable and can easily be upgraded to meet tomorrow's functional and technical requirements. Trio is headquartered in Stockholm, Sweden and has offices in Norway and Denmark.

Contact Information

  • Enghouse Systems Limited
    Stephen Sadler
    Chairman & CEO
    (905) 946-3200